Ext

Ext

Customer Service Associate

Etobicoke, Ontario · Contract

Sponsorship not specifiedDetected 5 days ago
ExpressCustomer SupportCommunication

About the role

  • This position will allow us the opportunity to engage customers about Events, wagering promotions and products while being proactive and making it simple and fun for them to wager.

Responsibilities

  • for example, reading a program, understanding a Wagering promotion or how to find their way around the building.
  • By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people.
  • Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.
  • Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors.

Requirements

  • Must have a friendly, pleasant and approachable manner

Compensation

  • The target hiring pay range for this position is $18.00 to $19.00 per hour.
  • This range is not a guarantee of compensation.

Benefits

  • Building on our rich past, we are surging ahead to the future with an energized, new vision.
  • Final placement within the range depends on factors such as internal equity, market conditions, and the candidate's experience, skills, and qualifications relevant to the role.
  • Diversity, Equity, Inclusion and Belonging

Company info

  • The goal is to create loyal customers by enhancing the Guest Experience at Woodbine.
  • Provide courteous, proactive and efficient service by greeting customers and engaging them to wager.
  • Assist customers who appear confused or require assistance
  • Actively participate in WEG promotions. Be knowledgeable about Events and promotions happening around the facility and assist customers on how they can participate in such events.
  • Assist customers who appear confused or require assistance; for example, reading a program, understanding a Wagering promotion or how to find their way around the building.

This listing is sourced directly from Ext's careers page and normalized into a canonical job model.