Endeavourinspiredinfrastructure

IT Infrastructure & Operations Manager

Remote - US · Part-time

Sponsorship not specifiedDetected 13 days ago
PythonBashPowerShellAWSAzureDevOpsCybersecurityCustomer SupportCiscoCommunicationCollaborationOrganizational SkillsRenewable EnergyCompTIA

About the role

  • The IT Infrastructure & Operations Manager needs to be agile, professional, and comfortable in a rapidly changing environment.
  • The right person is trustworthy with confidential information, highly organized, self-motivated, has excellent communication skills, can think strategically, and works equally as well independently as with a team.
  • Endeavour is highly selective about the people we bring on board because our ecosystem depends on it.

Responsibilities

  • Manage the day-to-day operation, availability, and performance of the organization's IT infrastructure and operational services.
  • Lead and develop the IT Operations team, fostering a culture of accountability, customer service, collaboration, and continuous improvement.
  • Administer and maintain enterprise infrastructure, including networking, servers, storage, cloud services, endpoint management, identity platforms, and collaboration technologies.
  • Oversee the administration, lifecycle management, and operational support of core SaaS platforms and IT systems, ensuring they remain secure, reliable, and aligned with business needs.
  • Plan and execute infrastructure upgrades, technology refreshes, and operational improvement initiatives to maintain a modern and resilient IT environment.
  • Manage enterprise backup, disaster recovery, and business continuity capabilities to minimize operational risk and downtime.
  • Partner with the Information Security team to implement security best practices, vulnerability remediation, endpoint protection, and compliance requirements.
  • Develop and maintain infrastructure documentation, operational procedures, system inventories, and technical standards.
  • Collaborate closely with Enterprise Applications, Business Relationship Management, Cybersecurity, and business stakeholders to support enterprise technology projects and organizational priorities.
  • Manage infrastructure-related budgets, technology licensing, maintenance agreements, and hardware lifecycle planning.

Requirements

  • 5+ years of experience in Operations, Cybersecurity Engineering, DevOps, or related roles.
  • 3+ years of experience leading or supervising an IT operations, infrastructure, or service delivery team.

Nice to have

  • Relevant industry certifications such as Microsoft, Cisco, CompTIA, ITIL, VMware, Azure, or AWS are preferred.
  • Experience with IT service management (ITSM) processes, including Incident, Problem, Change, and Request Management
  • familiarity with ITIL principles is preferred.
  • Experience with automation or scripting using Python, PowerShell, Bash, or similar languages, with familiarity securing or governing AI tools and platforms preferred.

Benefits

  • This role is part of the support team that services the entire our Endeavour ecosystem and contributes to the overall health and success of the organization.

Company info

  • Endeavour has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that's on a journey to transform the world's infrastructure.
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