GE Appliances

GE Appliances

Senior Sales Operations Representative

USA, Carolina, PR · Senior

Sponsorship not specifiedDetected 7 days ago
RESTSalesForecastingCustomer Support

About the role

  • Interested in joining us on our journey?
  • The Senior Sales Operations Representative coordinates the operation of the Air and Water Store Locations (Pro Solutions Centers), sales execution and customer relations.
  • Responsible for the daily workflow to achieve sales targets and other key metrics, including safety and security protocols, ensuring compliance with business procedures, policies, and local regulations.

Responsibilities

  • We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
  • The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
  • How You'll Create Possibilities
  • Support Commercial Plan to achieve sales and customer service commitments in support of
  • Own store sales targets. Coordinate with team to achieve those targets.
  • Support direct sales to improve effective selling time and increase sales volume consistent with sales and marketing objectives.
  • Support all commercial and service initiatives for the business.
  • Perform all other activities or tasks necessary to achieve the responsibilities of the position.
  • Manage the installer support and outreach initiatives for the operation.
  • Evaluate general market conditions and competitors' activities, obtain supporting documents of competitive information from bona fide sources, and inform his/her manager and other functional managers.

Requirements

  • 5 years' relevant experience.
  • Knowledge of HVAC / Air Conditioning market
  • Tech Degree in Refrigeration or Bachelor's Degree in Management, Marketing or related field.
  • Strong analytical skills - proven attention to detail.
  • Ability to prioritize effectively.

Nice to have

  • Marketing degree or MBA.
  • 5 Year Relevant Commercial Experience.
  • Bilingual - Fluency in both English and Spanish.
  • Working Conditions:
  • Working conditions are normal for an office environment.
  • Work may require occasional weekend and/or evening work.
  • Must be able to lift and carry up to 30 lbs and climb ladders.
  • 20% travel is required for domestic and/or international travel to customer sites.

Skills

  • Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute.
  • Reinforce a culture of belonging, purpose, and engagement.
  • GE Appliances is a trust-based organization.
  • GE Appliances is an Equal Opportunity Employer.

Benefits

  • Execute product dispatch and ensure proper movement of merchandise within store, including handling and transporting products using a hand truck to maintain stock availability and visual standards.
  • Counsel and guide customers to understand Company policies and practices for favorable acceptance; assist them on the utilization of credit arrangements, which will result in optimum mutual benefits.

Company info

  • We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
  • Administer the sales to customers, consumers, and HVAC installers in coordination with the Senior Manager DFS Sales in accordance with all Company Policies.
  • Handle daily customer calls and visit customers requesting information on prices, specifications, availability of merchandise and other commercial requirements.
  • Issue sales reports to customers and to the Senior Manager DFS Sales.
  • Coordinate all marketing support from specific customers.
  • Own daily/routine contact with customers to maximize sales.
  • Train customers in A&W products as needed.

Equal opportunity

  • Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Visa & Work Authorization

  • GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
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This listing is sourced directly from GE Appliances's careers page and normalized into a canonical job model.