Bask Health
Technical Account Manager
Orem, Utah, us
Sponsorship not specifiedDetected 2567 days ago
Data AnalysisProject ManagementAccount ManagementCustomer SupportCommunicationProblem Solving
About the role
- Above all we want to see our employees succeed.
- If you need to be micro-managed, this is not the job for you.
- If you're driven, team oriented, good with computers, and love connecting with people; submit your resume, and you might just be a new Nanite!
Responsibilities
- We've continuously worked to not only deliver the most innovative features, but also leverage the potential of the cloud and the effectiveness of a SaaS delivery model.
- Today Nanoheal is a global leader and helps with the management of hundreds of thousands of devices for OEMs, SIs, MSPs, premium tech support providers and more.
- Act as liaison between Nanoheal, customers, and partners.
- Provide technical knowledge and expertise to partner delivery and technical organizations.
- Deliver compelling, measurable value and solutions to our clients that help them transform their businesses and empower their end users to achieve the highest levels of performance.
- Communicate product and project requirements and status between Nanoheal and partners.
- Build and maintain post-sales relationships with customers.
- Provide technical support for customers to support pre-sales and post-sales processes.
- Identify solutions to reduce support costs.
Requirements
- An ideal candidate possesses the following skills and qualifications:
- Be based out of the Nanoheal Orem, Utah office but may be required to travel 50% of the time.
Nice to have
- 8 Years Program Management and 2-5 Account Management Experience
- ITIL Certifications
- Project Management Knowledge
- End User Environment technical background preferred
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Customer-first mentality
- Ability to work in Orem, Utah office and travel up to 50%.
Benefits
- Life Insurance
- Amenities Center/Gym
Company info
- Company Description
- At Nanoheal, we focus on building a company we love.
- We work hard so we can play hard.
- We offer fun perks including a cereal bar, ping-pong tournaments, competitions, and more.
- We have a fantastic team that is founded on mutual respect.
- We are a dedicated team, committed to helping our customers succeed.
- Provide training to ensure adoption by customers.
- Train customers to use products effectively
- Provide developers with customers' feedback to help identify potential new features or products.
- Analyze customers' needs and suggest upgrades or addition features to meet their requirements.
Visa & Work Authorization
- ied applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or
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This listing is sourced directly from Bask Health's careers page and normalized into a canonical job model.