Too Good To Go

Bilingual Partner Growth Specialist (English/French)

Toronto, Ontario, Canada

No sponsorshipDetected 28 days ago

Data AnalysisData VisualizationAccessibilitySalesforceCRMAccount ManagementExcelCustomer SuccessCustomer SupportCommunicationMentoring

About the role

Come join Too Good To Go Canada's Growth team.
🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions to be exact.

recognize your own agency to influence outcomes and take responsibility -meeting setbacks
Drive store portfolio success through phone, email and text communication, to optimize store operations and take proactive measures to enhance the experience for your partners
Build strong relationships by understanding partner priorities and needs while serving as a subject matter expert to proactively identify opportunities to grow supply and meals saved.
Manage store retention cases; Proactively identify and intervene in store retention cases, addressing at-risk accounts to resolve issues, prevent churn, and maintain healthy partnerships.
Contribute meaningfully to projects focused on improving key KPIs from start to finish with some manager and team support, completing call lists and campaign actions in a timely manner.
A team-player who is keen to learn, collaborate and bring their ideas to the table
Please note that Too Good To Go does not provide visa sponsorship or support visa extensions.
With that mission, it's only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way.

Bilingual or business proficiency in French
Experience in a B2B client-facing role, such as Sales, Account Management or Customer Service
Experience working with CRM platforms (e.g. Salesforce) data analytics platforms (e.g. Looker, Tableau) and Excel/Google Sheets
Autonomous and independent - you are able to schedule your time and juggle multiple tasks at a time

General knowledge of the food and/or hospitality industry
General knowledge of tech marketplace/SAAS customer success principles
What it takes to succeed
themselves and each other to these standards.
and make an impact-you'll fit right in.
To succeed here, you'll need to embody these four principles:
Choose Excellence over Ease: You take initiative and prioritize long-term impact over
short-term comfort, consistently pushing for exceptional quality rather than settling for "good

Excellent interpersonal and communication skills, an empathetic and patient approach

A reasonable estimate of the base salary range for this role is an annual base salary of CAD 55,000 - CAD 60,000 and varies depending on a number of factors, not limited to experience and language skills.
Actual salaries and on target earnings (OTE) will vary.

Flexible Work & Time Off
Take 20 paid vacation days each year
Take paid parental leave with top-up support beyond government programs
Wellbeing & Support
Access comprehensive supplemental health benefits, starting on day 1
Get support through our Employee and Family Assistance Program (EFAP), which includes mental health care, legal and financial advice, career coaching, and more

We Win Together
We Raise the Bar
We Keep It Simple
We Build A Legacy
We Care
A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
Working alongside an international community of users, partners and 1,400+ colleagues across 19 countries that are on the same important mission.
Personal and professional development opportunities in a fast-paced scale-up environment.
An inclusive company culture where you can bring your authentic self to work
A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

We welcome all applicants and are happy to provide reasonable accommodation at any point in the application or interview process.
Please email accessibility@toogoodtogo.ca with any accommodation needs.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need.
If you need reasonable accommodation at any point in the application or interview process, please let us know.

Please note that Too Good To Go does not provide visa sponsorship or support visa extensions.

This listing is sourced directly from Too Good To Go's careers page and normalized into a canonical job model.