Celonis
Client Director - Financial Services
Remote, US, New York · Director · Full-time
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About the role
- You are accountable for moving accounts from solving individual pain points to an Enterprise AI platform of record-embedding the Celonis platform as a strategic pillar within the client's operations.
- Protect through transformation: Proactively identify and mitigate commercial risk: sponsor departures, competitive displacement, implementation fatigue, and budget consolidation.
- Ensure multi-threaded executive relationships and a documented value story that survives the leadership transitions common in large enterprise accounts.
Responsibilities
- As the Client Director of our Financial Services accounts, your primary objective is to develop, maintain, and expand resilient sponsorship and sticky business critical use cases across the client's business.
- Where a CVP is deployed, you own the commercial relationship and expansion strategy; they own value realization and adoption.
- Drive ARR and NRR growth: Develop and execute a structured expansion roadmap-identifying new business units, geographies, use cases, and platform capabilities that compound ARR over time.
- Translate adoption into commercial momentum: Partner with the CVP and Value Engineering teams to convert adoption milestones and realized value into renewal confidence and expansion urgency.
- Own executive business reviews that are forward-looking and commercially anchored.
- Executive presence and credibility at the C-suite level-able to lead strategic conversations with CFOs, COOs, and CIOs and influence large, complex buying decisions.
- Proven ability to work in a team-selling model alongside value engineering, professional services, partners, and extended GTM teams like Growth, Industry, and Transformation experts.
Nice to have
- Preferred direct experience with large financial institutions leading transformation initiatives or acting as a strategic consultant or Client Director.
- Background in ERP, Supply Chain, Finance transformation, or AI-native enterprise platforms strongly preferred
- familiarity with agentic AI, automation, or intelligent process orchestration a plus.
Compensation
- The base salary range below is for the role in the specified location, based on a Full Time Schedule.
- Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
- The base salary range below is for the role in New York, based on a Full Time Schedule.
Benefits
- Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off).
- Maintain disciplined account plan, pipeline strategy and coverage to any growth targets, and forecast accuracy across a small, complex account set.
Company info
- Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand - turning AI's operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
- Get familiar with the Celonis Process Intelligence Platform by watching this video.
- Celonis Inclusion Statement:
- At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
- Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices
- Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes.
- The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand - turning AI's operational blind spots into operational clarity.
- Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes.
- Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
- At Celonis, we believe our people make us who we are and that "The Best Team Wins".
- We know that the best teams are made up of people who bring different perspectives to the table.
- And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
- Your Privacy:
- The Client Director is a senior member of our sales organization, responsible for the long-arc commercial trajectory of Celonis's most strategically important accounts.
Visa & Work Authorization
- Protect through transformation: Proactively identify and mitigate commercial risk: sponsor departures, competitive displacement, implementation fatigue, and budget consolidation.
- Visa sponsorship is not offered for this role.
This listing is sourced directly from Celonis's careers page and normalized into a canonical job model.