Orchestra

Director, Resource Management

New York, N.Y · Director · Contract

Sponsorship not specified$135k-$140kDetected 1 day ago

Strategic CommunicationsForecastingRecruitingLeadershipCommunication

About the role

Partnering closely with HR, Finance, Operations, and Vertical Leaders, this role will establish a more integrated, data-driven approach to workforce planning, talent deployment, and capacity management.

Build and Scale the Resource Management Function
Develop scalable processes, governance, and best practices that support agency growth.
Drive adoption, change management, and continuous improvement across teams and stakeholders.
Partner with HR, Finance, and Vertical Leaders to forecast staffing needs and align talent supply with client demand and business priorities.
Optimize the mix of full-time, freelance, and contract talent to balance flexibility, utilization, and profitability.
Conduct regular utilization and forecasting reviews with leadership and finance partners.
Support new business opportunities and evolving client needs through effective staffing strategies.
Help create high-performing, cross-functional teams that deliver strong client outcomes.

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Demonstrated success building or scaling resource management capabilities in complex, matrixed environments.
Exceptional communication, relationship-building, and change leadership skills.
Proven ability to lead through influence rather than direct authority.

10+ years of experience in resource management, workforce planning, operations, or talent deployment within communications, marketing, advertising, consulting, or other professional services organizations.
Strong understanding of staffing models, utilization, workforce forecasting, and profitability.
Experience partnering with senior leaders and influencing decisions across multiple stakeholders.
Experience with Kantata or similar resource management platforms.
Experience within multi-brand organizations, shared services environments, or organizations undergoing significant growth or transformation.
Experience working with both on and off-shore talent teams
Familiarity with agency financial metrics, including utilization, billability, realization, and revenue forecasting.

Orchestra is the first communications company built for today's media landscape.
Since 2022, it's acquired nine firms, including:
BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR.
It also launched Brightmode, a talent acquisition firm for communication professionals.
Establish and evolve resource management as a strategic capability across the organization.
Identify capability gaps and provide recommendations related to hiring, redeployment, and skill development.
Facilitate cross-functional staffing decisions and serve as an escalation point for complex resource challenges.
Serve as a trusted advisor to agency leaders on workforce planning and capacity decisions.

This listing is sourced directly from Orchestra's careers page and normalized into a canonical job model.