Tamucc
Islander Housing Technology - Systems Administrator II
Corpus Christi, TX · Mid · Part-time
Sponsorship not specified$68k-$75kDetected 15 days ago
CybersecurityProject ManagementCustomer SupportControlsResearchCommunicationProblem Solving
About the role
- We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs).
- The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.
- TAMU-CC's beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews.
Responsibilities
- Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.
- The Systems Administrator II Housing Technology, under general direction, performs complex and specialized systems administration functions supporting Islander Housing technology operations.
- The role requires advanced technical troubleshooting, systems analysis, research, debugging, and problem-solving to support a safe and reliable residential environment.
- Administers and supports Housing technology systems, including virtual and physical servers supporting residential operations.
- Manages and supports housing-related systems such as StarRez, CS Gold door access, housing networks, wireless infrastructure, cameras, and other residential technology platforms.
- Monitors and maintains door access systems to ensure operational continuity during outages, transitions, and emergency situations.
- Provides Tier II support and assists with Tier III escalations for Housing IT-related incidents.
- Research, recommends, specifies, and plans hardware and software purchases that support Housing operational and strategic goals.
- Provides technical oversight for system testing, application support, integration, performance analysis, and tuning of Housing technology systems.
- Maintains accurate documentation regarding Housing IT systems, configurations, procedures, and support processes.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Three (3) years of related systems administration experience.
- High School Diploma/GED and seven (7) years of related systems administration experience.
- Associate's degree and five (5) years of related systems administration experience.
- Master's Degree and one (1) year of related systems administration experience.
- Knowledge of systems administration, networking, server management, and enterprise applications.
- Ability to troubleshoot complex technical problems in high-demand operational environments.
- Knowledge of system security, backups, and disaster recovery planning.
- Ability to provide high-level customer service while supporting critical student-facing systems.
- Additional experience/education may be used as a substitute for the minimum education/experience requirement:
- Knowledge of troubleshooting methodologies, client support, requirements analysis, project management methodologies, and IT service delivery frameworks such as ITIL.
- Strong analytical, organizational, and communication skills.
- Ability to manage multiple priorities and work collaboratively with departmental and campus stakeholders.
- Understanding of emergency preparedness and operational continuity within a residential campus environment.
Nice to have
- Experience supporting access control systems, residential networks, or enterprise applications preferred.
- Familiarity with housing management systems, access control systems, and residential network environments preferred.
- $5,667.49 - $6,274/monthly.
- NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.
- Up to 83% of premium covered by the university:
- Employee and Spouse
- Employee and Children
Skills
- Assists with routine audits of Housing systems, software, and security controls.
- Evaluates emerging technologies and recommends solutions that improve residential student experience and operational efficiency.
Compensation
- $68,009.90 - $75,288/annually, approximately.
Benefits
- 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
- Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
- 8+ hours of vacation paid time off every month.
- 8 hours of sick leave time off every month.
- 8 hours of paid time off for Birthday leave.
Equal opportunity
- Equal Opportunity/Veterans/Disability Employer.
This listing is sourced directly from Tamucc's careers page and normalized into a canonical job model.