Socure
Principal Product Operations Manager - Launches
Hub - San Francisco · Principal
Sponsorship not specifiedDetected 20 days ago
RESTProduct ManagementProduct StrategyProject ManagementJiraCRMCadenceLeadershipCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Socure's rapid growth requires investment in a sophisticated launch process - one that keeps up with increasing volume, while making sure that we are continually raising the bar and working from the same page across the organization.
- For a start you will be the senior IC in this role as you prove value (see what success looks like below) for the rest of the team to be staffed.
- For the start you will need to prioritize the most essential elements to track and report on.
Responsibilities
- Maintain a consistent accountability cadence across all launch sizes-from major PR and investor launches to smaller feature updates and multi-tier strategic initiatives.
- Shift the launch checklist away from PMs managing every detail to direct task ownership by functional leads (e.g., Legal handles legal approvals, PMM leads product naming, Revenue Operations manages SKU setups).
- Share clear updates and digests with partner groups (PMM, Legal, Engineering, Support, RevOps) so open items stay top of mind naturally.
- Every item on the launch checklist is owned directly by someone in the functional team doing the work. Your team will own raising awareness and visibility early and upfront
- Our launch cadence scales smoothly across major releases and new capabilities for a start; and a potential for the team to partner with other functions like Technical Project Management teams for complex multi-team initiatives.
Requirements
- 15+ years of experience in Product Operations, Program Management, or cross-functional tech operations inside product or engineering teams.
- Comfort working with product roadmap tools (Aha!, Productboard) and issue tracking software (e.g. Jira, Linear)
- familiarity with spreadsheets and basic analytics is a must.
- Ability to establish practical, hands-on processes today while identifying opportunities to automate and scale over time.
- Proven experience running effective accountability rhythms (recurring reviews, status dashboards, operating cadence) that build trust and drive results through influence
- Demonstrated success managing or building a team of contractors and FTEs from the ground up.
- Good understanding of product and software development lifecycles across different launch scales (new products vs. enhancements
- Strong meeting facilitation skills - able to guide discussions, align key stakeholders, and secure clear commitments.
- Clear written communication style that makes progress updates and key takeaways easy to digest for leadership and partner teams.
Nice to have
- Background in B2B SaaS, fintech, or another fast-moving technology space.
- Socure is an equal opportunity employer that values diversity in all its forms within our company.
- YouTube https://www.youtube.com/c/Socure | LinkedIn https://www.linkedin.com/company/socure/ | X (Twitter) https://x.com/socureme | Facebook https://www.facebook.com/socure/
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.