ServiceNow

Sr Deal Desk Manager

San Diego, California, United States · Senior · Contract

Sponsorship not specified$166k-$245kDetected 22 hours ago

SalesNegotiationAccountingProcurementCommunication

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.
Today, ServiceNow is the AI control tower for business reinvention.
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work.
We're building an AI-native culture where technology and talent are unstoppable together.
Develops deal win themes/strategies
Lead deal structuring efforts for critical client engagements, including client facing negotiation
Partnering with key functions to deliver outcomes aligned to client expectations and internal requirements (e.g. revenue, legal etc…)
Maintain deep understanding of regional account strategy and criteria for opportunity engagement

10+ years of experience in a, finance, deal desk, contracts, sales operations, or revenue role
Software / SaaS experience required
Minimum 10+ years of experience in a strategic contract negotiation roles with no less than 5 years in Negotiating complex strategic IT contracts in a SaaS environment

Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better.
Own and drive negotiations of complex deal financial structure, terms and conditions that affect revenue, legal, operations, discounts etc that are necessary to close strategic agreements with customers.
Shifting deal portfolio balance towards larger enterprise wide agreements with customers
Collaborate with Customers and ServiceNow teams to identify mutually acceptable commercial options to facilitate deal closure
Experience in face-to-face negotiation of IT contracts on behalf of large customers is a requirement.

ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations

This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.