konradgroup
IT Help Desk Technician
New York
Sponsorship not specified$60k-$80kDetected 2 days ago
iOSComplianceAccessibilityJiraConfluenceResearch
About the role
- Working within the operations team, your duties will require you to assist in maintaining team and office productivity.
Responsibilities
- Maintain hardware inventory and manage device repairs
- Manage IT tickets in a timely manner to meet SLAs
Requirements
- IT System Administrator technical degree/background is an asset
- Experience with tools such as JIRA, Confluence
- Experience with the following platforms: MacOS, iOS, Android.
- Experience with Kandji or other MDM platform
- Experience with SoC2/IT Audit processes an asset
- This role is ideal for IT Specialists that have 1-2 years of experience.
Nice to have
- Have you taken any courses at BrainStation?
- Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.
- The estimated compensation for this position is $60,000 to $80,000.
- While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
- If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
Compensation
- The estimated compensation for this position is $60,000 to $80,000.
Benefits
- Comprehensive Health & Wellness Benefits Package
- Retirement Planning
- Parental Leave Program
- Culture of Learning & Development
- Perks and Benefits
Company info
- Konrad is a next generation digital consultancy.
- We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions.
- Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world.
- We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
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This listing is sourced directly from konradgroup's careers page and normalized into a canonical job model.