YPO
Operations Intelligence & Automation Manager (Contract)
Canada · Contract
Sponsorship not specifiedDetected 7 hours ago
Data AnalysisLLMsAgentic AIA/B TestingProject ManagementStrategic CommunicationsLeadershipCommunicationPublic SpeakingAdaptability
About the role
- Partnering closely with leadership and cross-functional stakeholders, the Manager transforms emerging technologies into practical business capabilities, fostering a culture of innovation and continuous improvement across the department.
- OTHER QUESTIONS: How many associates are supervised directly?
- 0 How many contractors/temporary workers are usually supervised?
Responsibilities
- Coordinate with Manager, Marketing Systems to design, build and maintain automations using Workato and other workflow platforms.
- Partner with IT and business stakeholders on integrations and systems improvements.
- Develop, maintain and optimize documentation and governance for automations and integrations.
- Identify manual, repetitive, or high-friction processes and develop scalable automation and AI-enabled solutions to improve efficiency and user experience.
- Design, develop, and continuously enhance AI-powered tools, assistants, and workflows that increase productivity, improve decision-making, and streamline marketing operations.
- Monitor the performance, adoption, and business impact of automation and AI solutions, using data and user feedback to drive continuous improvement.
- Develop executive presentations, strategic narratives, and decision-support materials.
- Create documentation that enables organizational clarity and alignment.
Requirements
- Ability to work for extended hours at a computer screen.
- Apply project management best practices to define operational metrics, design frameworks for meeting KPIs and managing required stakeholder communications.
Nice to have
- 5-7 years of progressively responsible experience in business operations, marketing operations, automation, analytics, consulting, digital transformation, or a related field.
- Demonstrated experience designing and implementing complex workflow automations using Workato, Hive Automate, or comparable integration and automation platforms.
- Bachelor's degree in a relevant field or equivalent experience.
- PMP certification highly desirable.
Skills
- Exceptional ability to synthesize large amounts of information into concise, compelling narratives tailored to executive audiences.
- Ability to transform ambiguous problems into structured frameworks and actionable recommendations.
- Quick learner with the capability to apply new technologies to a variety of situations.
- Experience presenting recommendations and influencing stakeholders at multiple organizational levels, including senior leadership.
- Familiarity with marketing operations or creative production processes a plus.
- Familiarity with APIs, data integrations, and SaaS ecosystems strongly preferred.
Compensation
- Willingness and ability to travel, domestically and internationally, without restrictions, approximately 3-5 times per year.
Benefits
- Develop dashboards and reporting that provide actionable insights into marketing performance and operational health.
Equal opportunity
- YPO is an Equal Opportunity Employer.
This listing is sourced directly from YPO's careers page and normalized into a canonical job model.