Revic
Founding Customer Success Lead
San Francisco · Senior
Sponsorship not specifiedDetected 110 days ago
Agentic AICRMAccount ManagementCustomer SuccessLeadership
About the role
- ABOUT REVIC Great sellers are the lifeblood of every business.
- But too often, they're buried under administrative work, disconnected tools, and processes that pull them away from what they do best -- selling.
Responsibilities
- Build the customer success motion from day zero -- and watch it scale with the company
- From onboarding to renewal to expansion -- you're the trusted partner helping enterprise customers realize the full potential of Revic.
- You drive toward documented business outcomes, not just product usage.
- Future CSMs inherit what you create.
- You map adoption phases, identify gaps, push customers through the curve, and create the enablement materials and ROI narratives that make Revic indispensable.
Requirements
- Grow at startup speed -- the kind of trajectory you can't find in big-company comfort zones
Skills
- Great sellers are the lifeblood of every business.
- Revic is an AI-native sales acceleration engine built to uplift sales professionals.
- The conversations.
- The relationships.
- The moments that matter.
- Our platform learns what's working, defines who to sell to, and gives reps the context they need to move with confidence and precision.
- Sales will always be human.
- Revic exists to make sure it stays that way.
Benefits
- 💰 Competitive base + meaningful equity (we're not another 0.001% shop)
- Premium health, dental, vision -- we take care of our people
- Onboarding workflows, engagement cadences, health scoring, QBR frameworks, escalation processes, KPI dashboards -- you'll build all of it.
Company info
- Revenue teams spend 70% of their time on meta-work instead of selling.
- We're fixing that with AI agents built on a collective memory -- connecting messy, real-world data into context that drives autonomous action.
- As our Senior Customer Success Manager, you'll be the human bridge between our product and our customers' outcomes.
- You don't wait for customers to figure it out.
This listing is sourced directly from Revic's careers page and normalized into a canonical job model.