ZipRecruiter

ZipRecruiter

Customer Marketing Manager

Santa Monica, CA/Remote · Full-time

Sponsorship not specified$123k-$163kDetected 6 hours ago
iOSProduct StrategySalesforceSalesAccount ManagementCustomer SuccessLeadershipCommunication

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odds of building a lasting career here

33Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • ZipRecruiter has the #1 rated job search app on iOS & Android.
  • Summary: ZipRecruiter is seeking a strategic, revenue-focused Customer Marketing Manager to help accelerate enterprise growth by transforming customer relationships into measurable business outcomes.
  • Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.

Responsibilities

  • Drive Enterprise Customer Growth
  • Develop and execute customer marketing strategies that support enterprise revenue goals, increase customer engagement, and accelerate account expansion.
  • Partner closely with Sales and Account Management to identify strategic opportunities across the customer lifecycle and build scalable engagement programs that strengthen executive relationships and uncover new revenue opportunities.
  • Lead Customer Advocacy & Storytelling
  • Build a world-class customer advocacy program that elevates customer voices and showcases measurable business impact.
  • Partner with Sales, Customer Success, Brand, PR, and Product Marketing to develop written case studies, video testimonials, executive thought leadership, customer spotlights, and sales enablement content that differentiates ZipRecruiter in competitive opportunities.
  • Own the strategy and execution of the Talent All-Stars podcast, using customer conversations to strengthen relationships, generate thought leadership, and amplify customer success stories across marketing and sales channels.
  • Identify opportunities to transform customer insights into scalable content that supports demand generation, account-based marketing, executive conversations, and customer expansion.
  • Create Executive Experiences That Drive Revenue
  • Design and execute executive engagement programs that strengthen customer relationships and create opportunities for growth.

Requirements

  • Ability to travel up to 45%, including short-notice travel and overnight or multi-night trips as business needs require.
  • 5+ years of experience in Customer Marketing, Enterprise Marketing, Account-Based Marketing, Sales Enablement, or a related B2B marketing role.
  • Strong understanding of enterprise sales cycles and how marketing can accelerate customer growth across the lifecycle.
  • Experience leading executive engagement programs, customer events, advisory boards, or customer advocacy initiatives.
  • Experience with Salesforce, marketing automation platforms, and sales enablement tools.
  • Bachelor's degree or equivalent experience.

Nice to have

  • Experience in HR technology, recruiting, SaaS, or enterprise software is a plus.

Compensation

  • Competitive salary

Company info

  • ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
  • Summary:
  • ZipRecruiter is seeking a strategic, revenue-focused Customer Marketing Manager to help accelerate enterprise growth by transforming customer relationships into measurable business outcomes. This role sits at the intersection of Marketing, Sales, Customer Success, Product, Brand, and Communications, leading programs that deepen executive relationships, strengthen customer advocacy, expand strategic accounts, improve retention, and influence pipeline. Success in this role is measured not by the number of campaigns or events delivered, but by the business impact those programs create.
  • The ideal candidate is equal parts strategist, storyteller, relationship builder, and operator-someone who can influence cross-functional teams, build scalable customer programs, and create compelling experiences that help sales teams win.
  • ZipRecruiter is a leading online employment marketplace.
  • Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web.
  • ZipRecruiter is seeking a strategic, revenue-focused Customer Marketing Manager to help accelerate enterprise growth by transforming customer relationships into measurable business outcomes.
  • This role sits at the intersection of Marketing, Sales, Customer Success, Product, Brand, and Communications, leading programs that deepen executive relationships, strengthen customer advocacy, expand strategic accounts, improve retention, and influence pipeline.
  • Success in this role is measured not by the number of campaigns or events delivered, but by the business impact those programs create.
  • Key Focuses:
  • Measure success through business outcomes including pipeline influence, customer retention, account growth, customer engagement, and advocacy.
  • Develop repeatable playbooks and best practices that enable scalable, high-impact customer experiences.
  • Build Strategic Customer Communities
  • Launch and lead ZipRecruiter's Customer Advisory Board to deepen executive partnerships and gather strategic customer insights.
  • Recruit and engage executive members, facilitate productive discussions, and establish ongoing feedback loops that inform product strategy, customer experience, and go-to-market priorities.
  • Leverage advisory relationships to strengthen advocacy, improve retention, and identify future expansion opportunities.
  • To actively connect people to their next great opportunity.
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This listing is sourced directly from ZipRecruiter's careers page and normalized into a canonical job model.