Monk
Strategy and Operations Lead
New York City
Sponsorship not specifiedDetected 23 days ago
Product ManagementProduct StrategyAccountingERPAR/VRCommunicationCollaborationProblem SolvingPublic SpeakingAccounts Payable
About the role
- You will go deep on a Customer's billing workflows and ERP one moment, then configure and tune live agents the next.
Responsibilities
- Act as a strategic advisor to CFOs, controllers, and AR leaders. Drive their AR strategy and make the value explicit in their language
- Own the Customer's KPIs and report against them. Surface expansion and drive renewals off demonstrated outcomes
- Strong analytical and structured problem-solving instincts. You break ambiguous problems into solvable pieces and drive them to a number
- Comfort getting hands-on with software and non-deterministic systems. You don't need to be an engineer, but you need to be unafraid to build, configure, and iterate
- We are sharing everything we've learned building our past companies (25% of the team are 2nd time founders).
- One of our primary goals is to help you become a founder and create a place where you do your life's best work (see more here https://literate-vertebra-43d.notion.site/Join-us-1a23071c5fd380bd9120e87c2d813803)
- You will see your work go to production and deliver results for Customers, fast.
- Your own experience is the greatest teacher and at Monk we are maximizing the # of times you get to have valuable experiences
- Build at the frontier of applied AI and solve hard problems.
- You are curious about AI and do not want to miss this moment building at the frontier
Requirements
- 4+ years at a top-tier management consultancy or investment bank, or a comparable high-ownership operating role
- You can hold the room with a CFO, CEO, and Head of Accounting
- Comfort getting hands-on with software and non-deterministic systems.
- This workflow is complex, too many integrations are required and the last mile in AR is too bespoke for general purpose models
Skills
- Monk is an AI-native accounts receivable (AR) platform for B2B companies, helping businesses get paid fast.
- The AR stack is broken.
- Finance teams still chase payments with spreadsheets, reconcile AR in spreadsheets and use software that was built a decade ago.
- Trillions of dollars sit in outstanding invoices and the tools to unlock cashflow are stuck in the past.
Compensation
- Competitive salary and meaningful equity
Benefits
- Real ownership and an opportunity to 10x your learning curve.
- Competitive salary and meaningful equity
- Medical/dental/vision, flexible paid time off and dinner stipend
Company info
- Own the full deployment lifecycle for a book of Customers, from scoping through go-live through ongoing optimization and expansion
- High agency and resilience. You own the outcome, manage scope, and do whatever it takes to make our Customers win
This listing is sourced directly from Monk's careers page and normalized into a canonical job model.