Citigroup

Citigroup

MD C16 - Head of AI Solutions, COO Technology

New York New York United States, USA · Exec · Full-time

Sponsorship not specified$250k-$500kDetected 1 day ago
PythonVector DatabasesAWSGCPAzureMachine LearningTensorFlowPyTorchLLMsRAGAgentic AIMLOpsLangGraphAI OrchestrationComplianceLeadershipCommunication

About the role

  • This is not a coordination or advisory role.
  • It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.
  • Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations.

Responsibilities

  • Define and own the multi-year AI strategy for the COO Technology portfolio
  • Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains
  • Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO
  • Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production
  • Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner
  • Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement
  • Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria
  • Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations

Requirements

  • 15+ years of experience in Technology.
  • Programming & Frameworks: Strong Python proficiency
  • working knowledge of PyTorch or TensorFlow
  • applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents)
  • 15+ years of experience in

Nice to have

  • 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams
  • Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept
  • Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI
  • Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations
  • Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting
  • Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny
  • You are equally credible in a deep technical architecture review and a board-level strategy discussion
  • You operate with clarity and urgency in ambiguous environments

Skills

  • Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives
  • Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution

Compensation

  • $250,000.00 - $500,000.00
  • In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Benefits

  • Citi offers competitive employee benefits, including:
  • medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
  • For additional information regarding Citi employee benefits, please visit citibenefits.com.

Equal opportunity

  • Citi is an equal opportunity and affirmative action employer.
  • Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Visa & Work Authorization

  • Executive visibility and sponsorship.
Apply directly at Citigroup →Create a free account for alerts like thisView Citigroup immigration profile

This listing is sourced directly from Citigroup's careers page and normalized into a canonical job model.