Extend (Australia) Pty Ltd

Extend (Australia) Pty Ltd

Manager, Machine Learning

Remote, US

Sponsorship not specified$180k-$210kDetected 78 days ago
PythonCode ReviewSQLAWSMachine LearningPyTorchscikit-learnData ScienceA/B TestingComplianceStakeholder ManagementCustomer SupportLeadershipCollaborationMentoring

About the role

  • Translate business problems into well-framed ML solutions: defining what to model, what success looks like, and where ML adds value vs. simpler approaches
  • Monitor model quality in production, tracking performance over time, detecting data drift, and determining when to retrain

Responsibilities

  • Own the model lifecycle: requirements, experimentation, model development, evaluation, and model cards, partnering with ML engineers on deployment and production infrastructure
  • Design and maintain feature engineering pipelines for model development
  • Drive experiment design and statistical rigor: ensuring models are evaluated with sound methodology before and after launch
  • Perform design and code reviews to raise the technical excellence bar
  • By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Requirements

  • 2+ years experience mentoring and managing ML teams
  • Strong proficiency in Python and SQL
  • Strong understanding of ML fundamentals: model selection, evaluation methodology, feature engineering, and common failure modes
  • Hands-on experience with PyTorch, scikit-learn, and XGBoost (or similar gradient boosting frameworks)

Nice to have

  • Experience with cloud ML platforms, particularly AWS (e.g., SageMaker)
  • Experience with graph data and graph-based models (e.g., PyTorch Geometric)
  • Experience with model monitoring and observability tooling (e.g., Arize)

Compensation

  • $180,000-$210,000 per year salaried*
  • Competitive salary based on experience, with full medical and dental & vision benefits.

Benefits

  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • Cultivate a culture of learning and collaboration within and across partner teams
  • Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more.

Company info

  • Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
  • Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection.
  • Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

This listing is sourced directly from Extend (Australia) Pty Ltd's careers page and normalized into a canonical job model.