Extend (Australia) Pty Ltd
Manager, Machine Learning
Remote, US
Sponsorship not specified$180k-$210kDetected 78 days ago
PythonCode ReviewSQLAWSMachine LearningPyTorchscikit-learnData ScienceA/B TestingComplianceStakeholder ManagementCustomer SupportLeadershipCollaborationMentoring
About the role
- Translate business problems into well-framed ML solutions: defining what to model, what success looks like, and where ML adds value vs. simpler approaches
- Monitor model quality in production, tracking performance over time, detecting data drift, and determining when to retrain
Responsibilities
- Own the model lifecycle: requirements, experimentation, model development, evaluation, and model cards, partnering with ML engineers on deployment and production infrastructure
- Design and maintain feature engineering pipelines for model development
- Drive experiment design and statistical rigor: ensuring models are evaluated with sound methodology before and after launch
- Perform design and code reviews to raise the technical excellence bar
- By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Requirements
- 2+ years experience mentoring and managing ML teams
- Strong proficiency in Python and SQL
- Strong understanding of ML fundamentals: model selection, evaluation methodology, feature engineering, and common failure modes
- Hands-on experience with PyTorch, scikit-learn, and XGBoost (or similar gradient boosting frameworks)
Nice to have
- Experience with cloud ML platforms, particularly AWS (e.g., SageMaker)
- Experience with graph data and graph-based models (e.g., PyTorch Geometric)
- Experience with model monitoring and observability tooling (e.g., Arize)
Compensation
- $180,000-$210,000 per year salaried*
- Competitive salary based on experience, with full medical and dental & vision benefits.
Benefits
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- Cultivate a culture of learning and collaboration within and across partner teams
- Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more.
Company info
- Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
- Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection.
- Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
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