Northern Trust

Northern Trust

AV Operations Lead

Chicago, IL

No sponsorship$96k-$162kDetected 67 days ago
Stakeholder ManagementCustomer SupportCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational SkillsMicrosoft Teams

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role78
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • The AV Operations Lead is responsible for the day-to-day operation, support, and readiness of audiovisual, conferencing, and event technology services across Northern Trust's conference rooms, event spaces, and production environments.
  • This role serves as the primary operational lead for AV services, ensuring meeting spaces are properly maintained, staffed, and supported while delivering a high-quality experience for partners and stakeholders.
  • The successful candidate will provide hands-on support for conference room technology, coordinate AV resources, oversee incident management, and serve as a trusted advisor for meeting and event technology needs.

Responsibilities

  • Event Technology & Production Support
  • Support executive meetings, conferences, town halls, webcasts, and special events.
  • Develop and review technical event plans, run-of-show documents, and contingency plans.
  • Serve as the technical lead for larger or high-profile events, coordinating resources and troubleshooting issues in real time.
  • AV Operations & Support
  • Lead daily operations for conference room, AV, and event technology services.
  • Provide hands-on support for Microsoft Teams Rooms, meeting connectivity, content sharing, presentations, and collaboration technologies.
  • Monitor and manage AV-related incidents, service requests, and support tickets to ensure timely resolution.

Requirements

  • 7+ years of experience supporting audiovisual systems, conference room technology, event technology, or related environments.
  • Strong knowledge of audiovisual systems, presentation technologies, microphones, cameras, displays, audio systems, streaming, and conferencing technologies.
  • Experience coordinating activities across technical teams, vendors, and business stakeholders.
  • Ability to translate business needs into practical technology solutions.
  • Support control-room style production environments when required.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Nice to have

  • Experience supporting live events, event production, or control room environments.
  • Experience with Microsoft Teams Webinar, Teams Town Hall, ON24, Webex Events, or similar event platforms.
  • Familiarity with production switchers, video routing, streaming platforms, and control-room operations.
  • Experience supporting executive communications, large-scale meetings, or corporate conferences.

Compensation

  • $95,600 - 162,400 USD
  • Salary range is a good faith estimate of base pay.

Benefits

  • Coordinate staffing and support coverage for meetings, events, and conference room activities.
  • Northern Trust also provides a discretionary bonus program that may include an equity component.
  • As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.
  • Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.

Company info

  • Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture.

Equal opportunity

  • Reasonable Accommodation
  • If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

Visa & Work Authorization

  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
  • Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
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This listing is sourced directly from Northern Trust's careers page and normalized into a canonical job model.