Incode Technologies

Account Manager

United States · Senior

Sponsorship not specifiedDetected 98 days ago

SalesforceCRMSalesAccount ManagementNegotiationRecruitingCustomer SuccessCustomer SupportCommunicationCollaboration

About the role

At Incode, we are redefining the future of Identity Verification (IDV) solutions, and we want you to be a part of that journey.
As a Senior Account Manager - NAM Region, you will be responsible for managing and expanding relationships with key clients, driving revenue growth, and ensuring long-term customer success.

Own and manage a portfolio of high-value enterprise and mid-market accounts in the NAM region.
Develop and execute strategic account growth plans that ensure strong customer retention and revenue expansion.
Build and maintain deep relationships with key stakeholders, acting as a trusted advisor and strategic partner.
Partner closely with Customer Success and Technical Support teams to resolve issues and drive adoption.
Drive revenue growth by achieving and exceeding retention and expansion targets.

7+ years of experience in enterprise or mid-market account management, ideally within SaaS, IDV, FinTech, or Cybersecurity sectors.
Hands-on experience with CRM platforms (Salesforce) and account management tools.
This role requires a consultative approach, deep industry knowledge, and the ability to navigate complex sales cycles to maximize customer value and retention.

Flexible Working Hours & Workplace
Open Vacation Policy
Leverage data-driven insights to monitor account health, optimize engagement, and prevent churn.

High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about Life at Incode!
Conduct regular business reviews with customers to showcase value, identify opportunities, and reinforce ROI.
We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life.
As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process.

equal opportunity employer, committed to creating a diverse and inclusive work environment.
If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know-we'll do our best to support you.

This listing is sourced directly from Incode Technologies's careers page and normalized into a canonical job model.