RingCentral
Senior Product Manager, AI Receptionist
Belmont, California · Senior · Full-time
Sponsorship not specifiedDetected 30 days ago
iOSAndroidData ScienceAgentic AIA/B TestingAccessibilityProduct ManagementProduct StrategyStakeholder ManagementResearchCommunicationCollaborationPublic Speaking
About the role
- We care deeply about customer experience, understand that great products should solve real-world problems, and believe that saying "no" is sometimes just as important as adding new features.
- RingCentral's work culture is the backbone of our success.
- We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local BPTW awards in every major location.
Responsibilities
- Identify and prioritize features that drive app store growth, ratings, and organic discovery, partnering with marketing and design.
- Own the app store go-to-market strategy: pricing tiers, free trial flows, in-app upgrade prompts, and subscription billing via App Store and Google Play.
- Drive conversion optimization across the freemium-to-paid funnel, using data and experimentation to improve activation rates.
- Partner with finance and legal teams on compliance with App Store billing policies, regional pricing, and tax requirements.
- Solopreneur Experience & AI Interaction Design
- Define intelligent AIR agent behaviors tailored to solopreneur use cases: call answering, lead capture, appointment scheduling, and business hours management.
- Design intuitive setup and configuration flows that allow a non-technical solopreneur to go from download to live AI receptionist in minutes.
- Optimize voice and notification experiences for mobile-first contexts, applying principles of accessibility, tone, and natural dialog design.
- With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.
- AI Receptionist (AIR) is RingCentral's autonomous, voice-first AI agent designed to answer calls, capture leads, and keep businesses running - 24/7.
Requirements
- Bachelor's degree in Computer Science, Business, HCI, or a related field
- 5+ years of product management experience, with at least 2 years owning a consumer or prosumer mobile app (iOS and/or Android).
- Experience with App Store and Google Play distribution, including in-app purchases, subscription models, and store optimization.
- Strong consumer UX instincts - you know what "delightful" feels like and can translate it into crisp product requirements.
- Proven ability to define and track product KPIs, run A/B experiments, and make data-informed decisions.
Nice to have
- 401K match and ESPP
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Student loan refinancing assistance
- Familiarity with AI-powered products or conversational assistants is a strong plus.
Skills
- The salary may vary depending on your location, skills, and experience.
Compensation
- With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Paid time off and paid sick leave
- Paid parental and pregnancy leave and new parent gift boxes
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Employee bonus referral program
- Employee perks and discounts program
- Own the end-to-end product vision, strategy, and roadmap for the AI Receptionist standalone mobile and desktop application.
Company info
- Bottom line: We are committed to hiring and retaining great people because we know you power our success.
- We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.
Equal opportunity
- RingCentral is an equal opportunity employer that truly values diversity.
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This listing is sourced directly from RingCentral's careers page and normalized into a canonical job model.