SPS-North America Opportunities - Not Externally Posted Board

SPS-North America Opportunities - Not Externally Posted Board

Pitch Technician

New York, New York, United States

Sponsorship not specified$115k-$140kDetected 28 days ago
SalesExcelRecruitingHRCustomer SupportCiscoCommunicationProblem SolvingMicrosoft Office

About the role

  • SPS is seeking a Pitch Technician, you will be responsible for the day-to-day technical maintenance and operation of all on-site equipment related to our rooms & spaces dedicated to pitches.
  • This role will also backup the Executive Event Technician in times of need.
  • This position provides the technical acumen and execution to "wow" a client or guest by showcasing the AV systems abilities at the direction of event tech and producers.

Responsibilities

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Requirements

  • Working knowledge of MS O365 suite
  • 5-7 years of experience in corporate audiovisual (AV) services, event technology, commissioning, and end-user training.
  • Experience supporting live events and technical operations.
  • Experience setting up, operating, and managing audio/video equipment.
  • Ability to operate, configure, learn, and troubleshoot complex AV systems.
  • Working knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint).
  • Ability to interact professionally with VIP clients, guests, producers, and event organizers.
  • Clearly communicate and follow-up on all technical issues to event lead and or producers
  • Provide end-user support, consulting, or education to event organizers
  • Set up, operate and manage audio and video equipment, and provide AV support
  • Perform proactive activities to resolve problems or identify resolution to the appropriate party
  • Liaison for requests to our helpdesk and sales team and drive resolution for any client need

Nice to have

  • Experienced with Technical live event Technical Operations
  • Ability to operate, learn, and triage complex AV systems
  • Resourceful and accommodating for clients and guest needs
  • Tier 2 equipment break/fix capabilities
  • Ability to troubleshoot technical equipment and AV network issues in depth
  • Able to occasionally work early/late including weekends
  • Experienced and have the ability to learn AV configuration and management software
  • 5-7 years' experience working in corporate AV service, commissioning, and training end users

Skills

  • Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Compensation

  • The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
  • Use of Artificial Intelligence (AI):
  • No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • Vacancy Status:
  • This posting is for an existing vacancy.
  • $115 - $140 USD

Benefits

  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  • Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
  • SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
  • At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Company info

  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
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