Ernest Packaging Solutions

Client Routing Specialist (Dispatcher)

Commerce, California, United States

Sponsorship not specifiedDetected 51 days ago

SAPLogisticsCustomer SupportCommunicationOrganizational Skills

About the role

When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
As a Client Routing Specialist, you'll play a critical role in supporting our transportation operations by coordinating routes, managing fleet-related processes, and ensuring deliveries and pickups are executed efficiently and accurately.

Responsibilities

ELD Maintenance - Monitor and maintain electronic logging device (ELD) systems for drivers. We utilize mobile applications to track hours of service, which are maintained and managed through office-based PC systems.
GPS Maintenance - Visually track and monitor drivers through GPS systems. Maintain and update driver and vehicle assignments daily.
Delivery Scheduling & Route Planning - Print delivery tickets through SAP and route deliveries based on geographic area and available cubic space on trucks. Prepare final route schedules for the loading team and manage driver schedules accordingly.
Delivery Monitoring (Open Tickets) - Monitor and maintain open delivery tickets within the SAP system. Review and manage open tickets on a weekly basis.
Freight Management - Arrange the most effective method for shipping freight outside of our delivery area through our network of carriers. Create Bills of Lading (BOLs) and upload signed copies into SAP after carrier pickup.
Interdepartmental Communication - Communicate and collaborate with internal teams regarding delivery requests, pickups, and transportation-related needs involving our fleet.
Coordinate and integrate vendor pickups at the end of delivery routes, sequencing stops to minimize drive time and maximize operational efficiency.
At Ernest, we don't just deliver products, we help create seamless experiences for our customers through planning, communication, and execution.
Maintain a working knowledge of customer receiving hours and delivery appointment requirements, balancing those constraints with operational realities to build the most effective routes possible.
Identify overflow demand and create second runs when necessary to accommodate orders that cannot be absorbed into the primary route structure without compromising service levels or truck capacity.

Requirements

Minimum of 2-3 years of experience as a Route Specialist, Transportation Specialist, or similar logistics-focused role.
Previous experience managing delivery drivers and delivery routes is required.
Proficiency with Microsoft Outlook.
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage?
Success in this role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment where customer service and operational excellence go hand in hand.

Nice to have

SAP experience is a plus.

Compensation

Pay range: $30 - 32/hour

Company info

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself.

Apply directly at Ernest Packaging Solutions →Create a free account for alerts like this View Ernest Packaging Solutions immigration profile

This listing is sourced directly from Ernest Packaging Solutions's careers page and normalized into a canonical job model.