Hyperiongrp
Operations Analyst
New York (WeWork) - 430 Park Avenue, 5th Floor, USA
Sponsorship not specifiedDetected 28 days ago
ExcelMicrosoft Office
About the role
- As a member of the Operations team, the candidate coordinates with brokers and various cross-functional departments to ensure all best practices are followed and service-level agreements are met according to internal standards.
- This role will be based in our New York City office (on-site with some opportunity for remote work).
Responsibilities
- Provide support to brokers, operations, finance, legal, and compliance teams throughout policy lifecycle.
- Apply knowledge of the insurance rules and regulations in each state and insurance product Atlantic offers, as well as general insurance best practices to review and validate policy information.
- Follow up with clients and insurers to satisfy policy conditions during post-bind, closing, and post-closing processes to ensure file completeness. Proactively chase for documents ahead of due dates.
- Perform KYC checks on prospective clients.
- Develop an understanding of internal standards as well as regulatory requirements to adhere to compliance requirements.
- Ability to effectively collaborate and communicate with all levels of an organization.
- This role offers direct exposure to transaction workflows and broker activity, with the opportunity to build expertise in broking operations, client onboarding, and deal execution within a rapidly growing platform.
- We support each other in the small everyday moments and the bigger challenges
Requirements
- Bachelor's Degree or relevant experience.
Nice to have
- Complete carrier and state surplus lines forms, applying policy information, checking for accuracy, and returning completed form to clients, Atlantic brokers, or insurers/MGAs, as applicable.
- Follow up with clients and insurers to satisfy policy conditions during post-bind, closing, and post-closing processes to ensure file completeness.
- Review and negotiate client Non-Disclosure Agreements (NDAs).
- Draft and distribute NDA Joinder Agreements to insurers, and Non Reliance Letters (NRL's) to Due Diligence providers, summarizing and consolidating proposed changes, and collaborating with brokers for review.
- Ensure data accuracy, including adhering to Quality Assurance requirements validating accuracy of systems entries, and keeping files up to date when accounts are bound or lost.
- Respond promptly to customer needs and solicit customer feedback to improve service.
- Other duties and projects as assigned.
- 1-5 years' experience.
Company info
- our culture.
- It's what sets us apart, and the reason our employees have been turning down headhunters for years.
- Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
- Operations Analyst - Operations (Private Capital)
- What do we offer in return?
- At Howden, we value diversity - there is no one Howden type.
- Instead, we're looking for individuals who share the same values as us:
- We are determined to make a positive difference at work and beyond
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