Guild Garage Group
Customer Service Representative
Garage Door Specialist- Raleigh, NC · Full-time
Sponsorship not specifiedDetected 16 days ago
Customer SupportResearchCommunicationTime ManagementMentoring
About the role
- If you're someone who enjoys working with people, solving challenges, and thriving in a supportive environment, we want to hear from you.
- Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D.
- These amounts are not guaranteed and should in no way be construed as a salary offer.
Responsibilities
- Accurately document customer interactions and maintain up-to-date records
- Develop a deep understanding of our services and become a trusted resource
Requirements
- All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
Nice to have
- 1+ year of customer service experience (home services experience is a plus)
- Familiarity with ServiceTitan is a plus-but we're happy to train the right person
Compensation
- This posting provides details on potential commissioned compensation ranges and possibilities.
- These amounts are not guaranteed and should in no way be construed as a salary offer.
Benefits
- Health, Vision, and Dental Insurance
- Paid Time Off and Paid Holidays
Company info
- Monday - Friday 8am-5pm
- Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
- Your Future Starts Here!
- At Garage Door Specialist, we're more than just a home services company-we're a close-knit team with big goals and even bigger opportunities.
- We're looking for a Customer Service Representative who is friendly, proactive, and detail-oriented to join our growing Raleigh, NC team.
- This isn't just another job-it's a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged.
- Supportive, team-oriented culture where your contributions matter
- Clear pathways for advancement-we promote from within
- Recognition and rewards for hard work and results
- Paid training and ongoing mentorship
- A growing company with a reputation for excellence and integrity
- As the voice of Garage Door Specialist, you'll be the first point of contact for customers-delivering exceptional service and support across phone, email, and chat.
Visa & Work Authorization
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This listing is sourced directly from Guild Garage Group's careers page and normalized into a canonical job model.