Airwallex

Account Manager, Mid Market

US - San Francisco · Mid

Sponsorship not specifiedDetected 6 days ago

Data VisualizationSalesforceCRMSalesAccount ManagementAccountingForecastingProcurementCommunication

About the role

The Mid-Market segment is the cornerstone of the US economy, accounting for ⅓ of its GDP.
The Airwallex US Mid-Market sales team is a newly founded GTM team focusing on companies with 500-2,000 employees and global financial operations.
We are a group of ambitious innovators who are passionate in helping mid market companies transform their financial operations and grow without borders.

Develop and maintain deep relationships with key stakeholders within your assigned accounts
Collaborate with Solution Engineering, Product, and other internal teams to ensure seamless client onboarding, integration, and ongoing optimization

4+ years of experience in account management, partnership or sales, within fintech or high growth SaaS industries
Strong understanding of spend management products, including corporate cards, expense management, account payable and procure to pay solutions, and accounting automation.
Ability to identify, analyze, and resolve client issues efficiently and effectively
Proficiency in Salesforce or similar CRM tools
Strong analytical skills and ability to interpret complex data to prioritize accounts and identify growth opportunities

Proven ability to diagnose and resolve technical issues and experience working closely with technical stakeholders
Experience across multiple payment products (spend management, FX, cards, acquiring, treasury) or cross-border financial platforms
other B2B software backgrounds are also considered
Self-motivated and results-oriented, with a passion for exceeding goals and a willingness to go the extra mile
comfort operating in environments with high standards, fast iteration cycles, and evolving priorities
A genuine commitment to understanding and exceeding customer needs, consistently prioritizing their satisfaction and success
Experience with data visualization tools (e.g., Looker, Tableau) and account planning or forecasting tools
APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

Conduct structured business reviews (QBRs) with clients, delivering data-driven insights and clear action plans to drive product adoption and account health
Own portfolio forecasting and reporting on revenue, pipeline, risk, and customer health for your assigned book of business

We deliver spend management solutions that fill the unmet needs of the finance leaders.
Our unique value proposition is centered around unparalleled global coverage, unified payment infrastructure and spend management software, and end to end coverage of the full treasury cycle from account receivables (acquiring, billing) to global banking to spend management (corporate cards, bills, reimbursement, and procurement).
As an integral part of our commercial organization, you will be responsible for cultivating and expanding strong relationships with our Mid-Market clients in the US.
You will be part of a small, high-impact team and a driving force in helping us expand the US market.

Airwallex is proud to be an equal opportunity employer.
We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
If you have a disability or special need that requires accommodation, please let us know.

Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.

This listing is sourced directly from Airwallex's careers page and normalized into a canonical job model.