Affirm
Senior Manager, Programs - Global Expansion and New Initiatives
Remote Canada · Senior
Sponsorship not specified$153k-$213kDetected 4 days ago
RESTProcess ImprovementCustomer SupportResearchCommunicationLean Manufacturing
Stay score
odds of building a lasting career here
61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 7 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 71%
Of 7 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 497 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
12 transfer filings in the last year, covering 12 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services.
Responsibilities
- Own the strategy and roadmap for how Customer Operations scales to support global expansion - new products, merchants/partners, geo launches, and channels - translating ambiguous, undefined business direction into structured programs and clear operating plans.
- Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement)
- Drive the strategy and success of large-scale, cross-area programs for operations- merchant/geo launches, automation and efficiency programs, new-product scaling - managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape.
- Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle.
- Build alignment across mid- to senior-level leaders cross-functionally
- Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making
- Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations.
- If you need support, we're happy to help.
- Own a piece of what you build:
Requirements
- For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
- Affirm considers qualified applicants with arrest and conviction records, as required by law.
Compensation
- Employees new to Affirm typically come in at the start of the pay range.
- Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
- Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
- CAN base pay range per year: 153,000 - 213,000 CAD
Benefits
- Our benefits reflect our commitment to care, transparency, and flexibility.
- Health coverage at no cost:
- Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Flexible time off and generous holiday calendars help you rest when you need to.
- Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
Company info
- At Affirm, we exist for the moments that matter-giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
This listing is sourced directly from Affirm's careers page and normalized into a canonical job model.