i360technologies, Inc.
Technical Writer
Chesapeake, VA
No sponsorshipDetected 27 days ago
Accessibility
About the role
- This role turns complex system and financial processes into clear, accurate, accessible documentation, and keeps that documentation current as the system changes.
- Only direct applicants will be considered.
- Submissions from recruiting or staffing firms will not be accepted.
Responsibilities
- Write and maintain procedural documentation, including SOPs, desk guides, job aids, and user guides for system and financial processes.
- Develop and edit functional and technical specifications, manuals, reports, and other client deliverables.
- Support recurring status and help desk performance reporting as needed.
Requirements
- Bachelor's degree in a related field.
- At least 7 years of related experience.
- Demonstrated experience producing procedural and technical documentation for technical or financial systems.
- Ability to pass a federal background investigation and obtain client site access.
- Strong command of writing mechanics, organization, and documentation tools.
Nice to have
- Documentation experience in Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems.
- Familiarity with federal financial management environments and shared service operations.
- Experience with Section 508 compliance and ServiceNow-managed change control.
- Security & Eligibility Requirements
- Must be able to pass a federal background investigation
- U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
- Holidays - Eleven
Benefits
- Referral Bonus
- Technology Reimbursement
- Short-Term & Long-Term Disability
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (0-3 years
- 15 Days PTO | 3+ years 20 Days)
- 80% Employer Paid Health Care Plan (Medical, Dental & Vision)
Equal opportunity
- Employer Minority/Female/Veteran/Disability
- All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.
Visa & Work Authorization
- U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
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