SHANER
Front Desk Agent
State College, PA, United States
Sponsorship not specifiedDetected 1 day ago
Customer Support
About the role
- - Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Handle guest complaints ensuring guest satisfaction. - Process all check-ins and check-outs according to established hotel requirements. - Adhere to payment, cash handling and credit policies/procedures. - Generate, print, and distribute daily reports to
- designated departments/personnel. - Resolve discrepancies on the room status report with Housekeeping. - Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any
Nice to have
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
- Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently
- process all payments according to established hotel requirements
This listing is sourced directly from SHANER's careers page and normalized into a canonical job model.