Octane
Collections Portfolio Specialist
Irving, Texas, United States
Sponsorship not specifiedDetected 10 days ago
SalesNegotiationOutbound SalesCustomer SupportCommunication
About the role
- Octane is unlocking the power of financial products for merchants and consumers.
- Octane is hiring Collectors to join Roadrunner's Operations Center in Irving, Texas.
- Successful candidates will be honest, with a strong work ethic, few unscheduled absences, and always punctual.
Responsibilities
- Maintain delinquency and mitigate losses by conducting outbound and Inbound collection and customer service calls.
- Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value.
Requirements
- Working knowledge of Word and Excel.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nice to have
- HS Diploma or GED required (some college coursework a plus) followed by preferably two years of collections and or servicing experience, ideally in auto finance or an installment loan portfolio.
- Lease servicing experience a plus.
- Bilingual English/Spanish a plus.
- Basic understanding of finance/lending
- Possess excellent written and verbal communications skills
Benefits
- Robust Health Care Plans (Medical, Dental & Vision)
- Up to 20 Days PTO (Accrued)
- Generous Parental Leave
- Retirement Plan (401k with Company Match).
- Educational Assistance/Tuition Reimbursement up to $3K/year
- Recreational Safety Benefit
- Wellhub (Gympass) Wellness Benefit
Company info
- Advance win-win solutions to assist customers with payment extensions and refinance options.
This listing is sourced directly from Octane's careers page and normalized into a canonical job model.