Thinkific
Product Support Specialist
Distributed - Canada
Sponsorship not specified$55k-$65kDetected 21 days ago
HTMLCSSAccessibilityRecruitingCustomer SuccessCustomer SupportZendeskCommunicationCollaborationMentoring
About the role
- Every role at Thinkific contributes to raising the bar for online learning, supporting thousands of learning businesses, and creating real-world impact for millions of learners around the world.
- We're committed to a fair, inclusive, and human hiring experience.
- Our team is here to guide you every step of the way, so you always know what to expect!
Responsibilities
- Your goal will be to drive best-in-class customer experiences.
- 🤝 3 Paid Volunteer Days each year to give back to your community and support the causes you care about.
- We know that different perspectives lead to amazing ideas, more innovation, and, ultimately, our success as a company.
- We're a team of 300+ Thinkers building products that matter.
- You'll work alongside curious, collaborative teammates who care deeply about what they build and who they build it for.
Compensation
- An annual $2,000 CAD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities.
Benefits
- Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options.
- 🏡 A home office setup so you're ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively.
- Thinkific is an award-winning learning commerce platform built for scale.
- By bringing together community, courses, and content with commerce, we power transformative learning experiences and give businesses everything they need to grow their revenue- all from one AI-powered platform.
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This listing is sourced directly from Thinkific's careers page and normalized into a canonical job model.