PagerDuty
IT Product Manager - Billing and Revenue Systems
San Francisco · Senior
Sponsorship not specified$145k-$220kDetected 60 days ago
SQLAPI DevelopmentMachine LearningData AnalysisLLMsAgentic AIComplianceAgileStakeholder ManagementSalesforceCRMFinancial ModelingFinancial AnalysisAccountingForecastingFP&AAuditingERPCustomer SupportResearchLeadershipCommunicationCollaborationIFRS
Stay score
odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
Level I$80,8701 entry
Level II$121,0142 entries
Level III$161,1383 entries
Level IV$201,2824 entries
$16,138 more — $161,138 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $161,138 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Computer Occupations, All Other" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Computer Occupations, All Other (15-1299) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- The ideal candidate brings 5-8 years of dedicated O2R experience, with deep hands-on expertise in Zuora Billing and Zuora Revenue (RevPro), and a strong foundation in finance and subscription revenue operations.
- This role requires a candidate who understands the business impact behind every system decision - someone who can speak fluently in ARR, deferred revenue, and ASC 606 as comfortably as they navigate Zuora data models and API integrations.
- This position demands a unique blend of product management acumen, financial domain expertise, technical depth, and the ability to bridge Finance, IT, and Engineering teams.
Responsibilities
- Translate financial KPIs - including ARR, MRR, NRR, churn, and deferred revenue - into system requirements and deliver best-in-class solutions that incorporate emerging trends in subscription management and revenue recognition (ASC 606/IFRS 15).
- Requirements Translation & Execution: Transform high-level business and finance objectives into clear, actionable system requirements that guide design and implementation phases with precision.
- Finance & Revenue Operations Partnership: Act as the key systems partner to Finance, Revenue Accounting, and Revenue Operations teams.
- Develop deep understanding of how billing system configurations drive financial outcomes, including revenue recognition schedules, contract modifications, standalone selling prices (SSPs), and period-end close processes.
- System Design & Scalability: Partner with engineering and technical architects to ensure system designs are scalable, maintainable, and compliant with security and regulatory standards.
- Architect solutions that support business growth, new pricing models, and evolving revenue recognition requirements.
- Agile Development Leadership: Lead agile delivery (Scrum/Kanban), including backlog prioritization, sprint planning, daily stand-ups, and retrospectives to drive continuous improvement and velocity.
- System Deployment & Quality Assurance: Oversee configuration changes, manage User Acceptance Testing (UAT), and ensure successful deployment of new features across Zuora Billing and Zuora Revenue platforms.
- Define and maintain test scripts that validate financial accuracy and compliance.
- Change Management & User Adoption: Lead change management initiatives - including developing training materials, conducting user training sessions, and driving adoption of new features and processes.
Requirements
- Proven ability to architect end-to-end billing and revenue solutions, not just administer them.
- Finance & Revenue Domain Knowledge: Strong understanding of SaaS subscription financial models and revenue metrics including ARR, MRR, NRR, churn, and gross retention.
- Deep knowledge of revenue recognition under ASC 606/IFRS 15, including contract modifications, variable consideration, standalone selling prices (SSPs), and deferred/unbilled revenue accounting.
- AI & Automation Skills: Demonstrated ability to apply AI and automation tools to improve operational workflows.
- Technical Skills: Proficiency with relational databases, SQL/ZOQL queries for data analysis and reconciliation, and API-based system integration.
Nice to have
- Revenue Intelligence Platforms: Familiarity with revenue intelligence or analytics tools (e.g., Clari, Gong, Salesforce Revenue Cloud) and how they integrate with core billing and revenue systems.
- Zuora Certification:
- Zuora Certified Administrator or Zuora Certified Revenue Analyst/Developer.
Skills
- Demonstrated ability to apply AI and automation tools to improve operational workflows.
- Experience using generative AI tools for productivity, documentation, or analysis.
- Proficiency with relational databases, SQL/ZOQL queries for data analysis and reconciliation, and API-based system integration.
- Ability to translate complex technical concepts for finance audiences, and vice versa.
- Zuora Certification: Zuora Certified Administrator or Zuora Certified Revenue Analyst/Developer.
- Education: Bachelor's degree in Business, Finance, Accounting, Computer Science, or related field.
Compensation
- $145,000 to $220,000
Benefits
- AI-Driven Process Innovation: Identify and champion opportunities to leverage AI, machine learning, and intelligent automation to streamline billing operations, reduce manual effort, and workflow automation.
Company info
- Experience at a publicly traded company with direct ownership of SOX controls, audit support, and finance systems compliance processes.
- Revenue Intelligence Platforms:
- Familiarity with revenue intelligence or analytics tools (e.g., Clari, Gong, Salesforce Revenue Cloud) and how they integrate with core billing and revenue systems.
- Bachelor's degree in Business, Finance, Accounting, Computer Science, or related field.
- We encourage you to submit your resume even if you don't meet every requirement.
- We value potential and consider each candidate's full professional story.
- Whether you're exploring a career change or taking your next step, we look forward to reviewing your application.
- If this just isn't the right role or time - sign up for job alerts!
- PagerDuty operates a hybrid work model with offices in 8 major cities:
- Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.
- While we offer flexibility within our established locations, we cannot employ candidates residing in:
- Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
- Salary Range:
- $145,000 to $220,000
- Hesitant to apply?
- Where we work
- Location restrictions:
- Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
- United States:
- Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
- Candidates must reside in an eligible location, which vary by role.
- Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging.
- They define not just our actions, but what it means to be Dutonian.
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.