Netrio
Billing & Invoicing Specialist
Golden Valley, MN
Sponsorship not specifiedDetected 16 days ago
AccountingExcelERPOnboardingCommunicationCollaborationProblem SolvingAccounts PayableNetSuite
About the role
- The Billing & Invoicing Specialist is a key member of the Netrio Accounting and Finance team responsible for accurate and timely invoicing, maintaining customer billing records, and supporting accounts receivable, collections, and customer account inquiries.
- This role serves as an important point of contact for internal teams and customers, supporting the billing lifecycle from billing setup and invoicing through reconciliation and customer account follow-up.
Responsibilities
- Support accounts receivable activities, including collections follow-up, account balance reporting, and responding to customer questions related to invoices, billing status, and account balances.
- Maintain customer billing records and system data within NetSuite and our operational platforms, including customer setup, billing contacts, terms, tax settings, and invoicing-related updates.
- Partner cross-functionally with sales, service, operations, and finance teams to ensure accurate billing setup, smooth customer onboarding and transitions, and timely resolution of billing or process issues.
- Help identify, develop, and implement new processes, workflow improvements, and cross-platform system integrations, partnering with departments across Netrio to improve process flow, accuracy, efficiency, and scalability in a rapidly growing business.
- Assist with documenting and standardizing billing procedures, controls, and workflows to support consistency and scalability.
Requirements
- Bachelor's degree in accounting, business, finance, or related field, or equivalent relevant experience.
- Strong attention to detail and problem-solving skills, with the ability to manage multiple workflows with a high degree of accuracy.
- Intermediate Excel skills and proficiency with standard business systems and software.
Nice to have
- About Netrio Netrio is a high growth Managed Services Provider (MSP) in North America, specializing in IT solutions for small- to mid-market enterprises.
- We believe in listening first, delivering on our promises, and pushing the boundaries of what's possible with technology.
- Our accounting team is geographically distributed across the US, with the highest concentration of Team Members in our Golden Valley, MN office.
- You will be partnering with coworkers both in person and remotely.
- This role works closely with other Netrio departments to ensure alignment across customer setup, billing processes, service delivery, and operational changes.
- Manage monthly, recurring, ad-hoc and credit invoicing processes, ensuring invoices are accurate, complete, and issued within required deadlines.
- Review and interpret customer master service agreements, service order agreements and statements of work to ensure billing aligns with contractual terms, pricing and billing schedules.
Company info
- Perform billing reconciliations, identify discrepancies, coordinate corrections, and communicate with internal teams and customers as needed.
- Strong written and verbal communication skills, with the ability to work effectively with customers and cross-functional internal teams.
This listing is sourced directly from Netrio's careers page and normalized into a canonical job model.