Twin Health

Twin Health

Client Growth & Success Manager

Remote, USA · Mid

No sponsorship$100k-$115kDetected 6 days ago
SalesforceCRMAccount ManagementForecastingPatient CareCommunicationCollaborationProblem SolvingOrganizational Skills

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
  • Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
  • Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members.

Responsibilities

  • Deliver Strong Client Value
  • Own and manage a high-volume portfolio of mid-sized employer clients as the single point of accountability
  • Build trusted relationships with client and, where applicable, consultant stakeholders, aligning on goals and KPIs
  • Develop deep expertise in Twin's programs, operations, and growth strategies to advise clients effectively
  • Prepare and deliver client reporting, including ROI analysis and business reviews built on scalable templates and tailored to each client's objectives
  • Drive Adoption & Engagement
  • Lead strategies that maximize program adoption and member engagement
  • Partner with Marketing to create lifecycle campaigns that move members from registration to activation and to create client-facing materials and success stories
  • Support and host client webinars, one-to-many programs, and special initiatives to build engagement and community
  • Manage the full renewal lifecycle for your portfolio, ensuring timely, successful outcomes and attainment of your renewal quota

Requirements

  • Proven track record of driving client growth, engagement, and retention.
  • Proven track record of meeting or exceeding renewal and/or upsell quotas.
  • Experience using data to guide prioritization.
  • Experience managing a high volume of accounts, with strong judgment in prioritizing time and effort based on client risk and opportunity
  • Comfort using data tools and AI to work efficiently and improve how we serve clients at scale
  • Ability to travel as needed.
  • 3+ years of experience in client success, account management, or a similar customer-facing role within a SaaS, health, or services-driven organization.
  • Exceptional communication and relationship-building skills.
  • Strong analytical and data storytelling skills.
  • Skilled at understanding Twin's programs, functionality, and best practices; able to confidently answer client questions and present tailored solutions.
  • Adept at managing a diverse client portfolio, understanding client culture, priorities, and goals, and effectively conveying needs internally to align resources.
  • Ability to build and use repeatable playbooks, templates, and one-to-many motions to serve clients efficiently at scale
  • Comfortable navigating large volumes of information and ambiguity, asking the right questions, analyzing situations, and uncovering root causes to solve challenging problems.
  • Strong problem-solving abilities.

Nice to have

  • Working knowledge of CRM tools (Salesforce preferred) and comfort forecasting renewals and pipeline

Compensation

  • A competitive compensation package in line with leading technology companies

Benefits

  • Proactively monitor client health and mitigate risks to satisfaction and retention, using data and health signals to decide where to focus your time
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

Company info

  • At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care.
  • We start by building a dynamic model of each person's metabolism - drawing on thousands of data points from CGMs, smartwatches, and meal logs - that maps their personal path to better health.
  • Working here
  • to improve the metabolic health and happiness of our members.
  • We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
  • Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights' Digital Health 150, and named one of Newsweek's Top Most Loved Workplace®.
  • With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally.
  • Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
  • Join us as we reinvent the standard of care in metabolic health.
  • We are seeking a Manager, Client Growth & Success to own a portfolio of our mid-sized employer clients, building strong relationships and a repeatable, scalable approach that keeps them engaged, renewing, and growing.
  • In this role, you'll work closely with client and consultant stakeholders to drive engagement, satisfaction, and retention, while owning a renewal and expansion quota and growing revenue within your book.
  • You'll be a trusted advisor and strategic partner, rolling up your sleeves to help clients reach their goals and contribute to Twin's growth and scale.

Visa & Work Authorization

  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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This listing is sourced directly from Twin Health's careers page and normalized into a canonical job model.