GiveCampus

GiveCampus

Enterprise Onboarding Specialist

United States

Sponsorship not specifiedDetected 9 days ago
A/B TestingAccessibilityProject ManagementProcess ImprovementOnboardingCommunicationProblem SolvingAdaptability

About the role

  • GiveCampus is backed by leading investors including Y Combinator, but we're also practitioners of Sustainable Growth: we've made the Inc.
  • 5000 list of America's fastest-growing private companies each of the last five years and we've been profitable nine of the last 10.
  • In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees-the second in less than three years.

Responsibilities

  • Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans-including a $100 million investment in AI product development.
  • Serve as the main point of contact for enterprise partners during onboarding, guiding them through implementation, timelines, and platform adoption and thoughtfully pass their Partner Success Manager.
  • Develop scalable processes, onboarding documentation, templates and best practices to increase efficiency for Enterprise onboarding and the Partner Success team.
  • Actively engage with partners to solve challenges, provide tailored guidance, and build trusted relationships during the critical onboarding phase and measure and increase their satisfaction over time.
  • Track key onboarding metrics, gather partner feedback, and recommend improvements to enhance the onboarding experience and drive partner satisfaction.
  • An eagerness to push boundaries, reach for more, and build a first-of-its-kind onboarding function that sets new benchmarks for success.

Requirements

  • Ability to embrace ambiguity, pilot new processes, and iterate quickly, consistently raising the standard for what onboarding can achieve.

Skills

  • Strong technical skills, including comfort navigating integrations, APIs, or troubleshooting implementation issues.

Benefits

  • If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you'll fit right in.

Company info

  • GiveCampus is the world's leading fundraising platform for non-profit educational institutions.
  • Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education.
  • At our current pace, we will facilitate $100 billion in charitable giving over the next decade-enough money to send more than 1 million students to college, tuition-free.
  • GiveCampus is backed by leading investors including
  • This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection.
  • Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.
  • GiveCampus is looking for an Enterprise Onboarding Specialist to accelerate the onboarding process for a cohort of Enterprise schools by delivering a seamless, efficient, and partner-centric experience, driving faster time-to-value, team efficiency, and long-term partner success.
  • will include:
  • Pioneer the integration of in-person based touchpoints into the onboarding experience - a new dimension of our approach for Enterprise customers to help deepen partner relationships and accelerate time-to-value.
  • The expectation is that every Enterprise onboarding school gets at least one visit from the onboarding specialist during their onboarding period.
  • While we operate at meaningful scale, we're still small relative to the commercial and social good opportunities in front of us.
  • As part of the Partner Success team, collaborate with Success Operations, Sales, Product, and Partner Operations teams to ensure smooth handoffs, set clear expectations, and address partner needs proactively.

Visa & Work Authorization

  • because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any pr
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This listing is sourced directly from GiveCampus's careers page and normalized into a canonical job model.