Upchurch
Critical Environments Service Manager
Mississippi · Mid
Sponsorship not specifiedDetected 42 days ago
SalesOperations ManagementERPCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office
About the role
- Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence.
- Ensure performance of 100% of customer commitments on all assigned service agreements and demand service work.
- The Critical Environments Service Manager is responsible for achieving operating unit gross profit objectives through effective leadership, workforce utilization, and operational oversight.
Responsibilities
- Manage assigned service agreements, demand service and facility service agreements.
- Develop, communicate, and monitor service and preventive project schedules to ensure timely completion.
- Maintain accurate and timely documentation of field performance, material usage, and customer relations.
- Customer & Sales Support
Requirements
- Required Knowledge:
- Proficiency in office procedures, recordkeeping, and computer applications.
- Experience Required:
- Comprehensive understanding of HVAC systems, codes, and industry standards.
- Strong grasp of mechanical systems operation.
- Basic math skills for estimating and cost control.
- Strong reasoning skills to solve operational skills.
- Strong written and verbal communication skills with proper grammar and vocabulary.
- High school diploma or equivalent.
- Minimum of five (5) years of related experience.
- Skills & Abilities:
Skills
- Strong organizational skills with attention to detail.
- Excellent communication and public relations abilities.
- Ability to motivate, lead, and support teams.
- Proficiency in Microsoft Office and applicable ERP systems.
- Upchurch University mission-critical curriculum
- OEM training and certification
- Defined advancement from Level I → II → III
Compensation
- Competitive salary based on experience.
Benefits
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Control labor, material, tool, and other expenses for optimal cost-benefit.
Company info
- Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States.
Equal opportunity
- Upchurch Companies provides equal employment opportunities to all employees and applicants.
- We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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