Csgi
Customer Delivery Specialist Sr - Payments
United States Remote · Senior
Sponsorship not specified$61k-$98kDetected 1 day ago
Project ManagementHubSpotSalesforceCRMCustomer SuccessCustomer SupportUnderwriting
About the role
- Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG!
- Escalate tickets, as appropriate. - Contribute to process improvements, playbooks, and team enablement; mentor peers on complex customer scenarios.
- Applications will be accepted for at least 5 days from original posting date.
Responsibilities
- We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together.
Requirements
- A bachelor's degree in business, finance, or a related field
- 5-8+ years of experience in payments, PayFac, merchant acquiring, fintech, or SaaS onboarding roles.
- Proven success managing onboarding or implementation projects for ISVs, ISOs, government merchants, or enterprise merchants.
- Strong understanding of APIs, payment terminals, gateways, compliance frameworks, and payment operations.
- Working knowledge of CRM tools (Salesforce, HubSpot), onboarding platforms, ticketing systems, and project management tools.
- Ability to translate complex payment workflows into clear customer guidance.
Compensation
- This range represents the low and high end of the salary range for this position.
- $61,495.58-$98,390.87
- CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Benefits
- Paid Vacation, Volunteer, and Holiday Time Off
- This role is eligible for a bonus opportunity.
Company info
- CSG has been recognized a US News & World Report " Best Companies to Work For " for 2025-2026, a Newsweek " America's Greatest Workplaces in Tech " for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.
- CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
- For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
- By channeling the power of all, we make ordinary customer and employee experiences extraordinary.
- Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work.
- That's just who we are.
- Learn more about CSG Inclusion & Impact here.
- Our culture is award-winning: CSG has been recognized a US News & World Report " Best Companies to Work For " for 2025-2026, a Newsweek " America's Greatest Workplaces in Tech " for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.
- We are excited to learn more about you and your unique background.
- Impact: Always help and empower others, whether they're colleagues or customers.
- When our employees set their minds to something, great things happen.
- Do what's right for our customers and our people while being authentic.
- We treat everyone with trust and respect-that's just who we are.
Equal opportunity
- CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
- If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com.
- Accommodation:
- If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the
This listing is sourced directly from Csgi's careers page and normalized into a canonical job model.