Graco
ServiceNet Technician B (Acquisitions)
Wisconsin, USA · Contract
No sponsorshipDetected 4 days ago
Customer SupportProblem Solving
About the role
- Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials.
- Well, we pump peanut butter into your jar, and the oil in your car.
- We glue the soles of your shoes, the glass in your windows and the screen on your phone.
Responsibilities
- Analysis of customer inventory and usage stocking levels is an important aspect that is coupled with the responsibility of developing tailored operations and maintenance programs.
- This process is in coordination with distribution to ensure proper support stocking levels, assistance with consignment inventories and an on-going local service support.
- Manages one subordinate supervisor who supervises a total of 1-10 employees of an outside contractor and customer employees.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Also, this position should be able to present and sell service agreements to new and existing customers and perform paid service calls as needed.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Associate's degree (A.
- Must have fundamental electrical knowledge including the use of typical electrical test meters for troubleshooting and have a fundamental understanding of electrical schematics and mechanical prints.
- Work after hours (between 5:00 p.m. and 8:00 a.m.) is periodically required.
- Flexibility in scheduling is required to meet travel demands.
- Self-motivated personality is required.
- Pleasant and positive attitude is required.
- Clean and neat appearance is required.
- Suitable attire and behavior are required at all times.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- EDUCATION and/or EXPERIENCE
- Associate's degree (A. A.) or equivalent from two-year college or technical school
- or one and a half to two years related experience and/or training
- or equivalent combination of education and experience. Must have fundamental electrical knowledge including the use of typical electrical test meters for troubleshooting and have a fundamental understanding of electrical schematics and mechanical prints.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, schematic, diagram, or schedule form.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand
Compensation
- Graco offers attractive compensation, benefits and career development opportunities.
Benefits
- Vision requirement for up-close work with tools, electrical circuitry and wiring, color match, contamination or application evaluation.
- Vision requirements for safety in production area of plants and for proper driving.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- This would include demonstrating or discussing with customers features and benefits of our products and service programs.
Company info
- What does that mean?
- We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls.
- Graco is part of your daily life.
- Where You'll Work - GEMA, a subsidiary of Graco, Inc.
- Gema is the leading manufacturer of electrostatic powder coating equipment and systems.
- From simple hand coating to fully automated powder coating systems, Gema offers solutions that meet the high demands and requirements of customers around the world in a wide range of industrial sectors.
- Gema direct operations are located in Switzerland (worldwide headquarters), USA (Indianapolis, Indiana), Germany, UK, Italy, France, China, Japan and Mexico, along
- with a broad network of distributors in more than 60 countries, selling our products to a wide range of industrial users.
- Ready to join us?
- Evaluate and upgrade Gema's existing customers' powder systems, to assist in selling retrofit/conversion packages and to follow up with customer to ensure satisfaction with product performance.
- Gema is a leading supplier in the area of electrostatic powder coating with a worldwide presence.
Visa & Work Authorization
- Applicants must be legally authorized to work in the United States.
This listing is sourced directly from Graco's careers page and normalized into a canonical job model.