R.E. Mason

Field Service Instrument Technician

Charlotte, North Carolina, United States

Sponsorship not specifiedDetected 7 days ago

SalesControlsCommunicationTime ManagementAdaptability

About the role

As a 100% Employee-Owned company, Robert E.
Emerson is the global leader of process systems and solutions.
The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Communicate customer needs and opportunities to the organization, offering technical expertise to develop strategies that support customer goals.
Collaborate with the Sales team to enhance customer satisfaction and grow service opportunities through established programs.
Deliver technical assistance to customers, including troubleshooting and repair disposition.

Ability to prioritize tasks and meet deadlines in a dynamic work environment.
Complete performance reports, certificates, and other required documentation accurately and on time.

Time Management: Ability to prioritize tasks and meet deadlines in a dynamic work environment.
Required Education and Experience
High school diploma or equivalent.
1,800 hours of technical education or an Associate's degree, or 3+ years of relevant instrumentation and industrial experience.
Basic computer proficiency, including familiarity with diagnostic and configuration tools.

Participation in the Employee Stock Ownership Program (ESOP)
Retirement plan, including a Safe Harbor contribution
Medical / Dental / Vision Insurance
Employer paid Life Insurance and Long-Term Disability Insurance
Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
Paid Parental Leave
Retirement and Financial Wellness program

Mason & Associates, Inc. believes our Associates are the foundation of both our customers' and our success.
Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.
R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia.
R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability.
R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible
Collaborative approach to working with internal teams and customers.
Active participation in company safety, qual
Provide informal and on-the-job training to customers on equipment operation and maintenance.

This listing is sourced directly from R.E. Mason's careers page and normalized into a canonical job model.