Chubb
Client Claims Consultant
Chicago, IL, United States · Full-time
Sponsorship not specifiedDetected 8 days ago
Research
About the role
- This role will act as the day-to-day contact to handle inquiries, resolve issues, escalations, and be a subject matter expert on claims.
- Responsible for reporting and trend analysis, as well as client education on claim processes.
- This is a full-time, in person role at either of the locations below: - Portland, ME - Chattanooga, TN...
Responsibilities
- Key relationship builder and strategic partner, aiding in enhancing the client experience and building trust.
- Will partner internally and externally to research and resolve client-raised issues, while identifying root causes of reoccurring issues and recommendations for process improvements.
Benefits
- Job Summary The Benefits Consultant serves as a "single point of contact" for the relationship management team, clients, and brokers of specific large and national account clients and groups.
- Additionally, the Benefits Consultant will develop and facilitate client and field facing claims training, educational materials, along with ad hoc support navigating claims.
This listing is sourced directly from Chubb's careers page and normalized into a canonical job model.