Jci
Fire Service Technician
Roswell-Georgia-United States of America
Sponsorship not specified$50k-$70kDetected 2 days ago
Customer SupportThermal AnalysisCommunicationOrganizational Skills
Responsibilities
- This is where Johnson Controls comes in, helping drive the outcomes that matter most.
- A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
- Provide quotes to support recommendations and solutions.
- Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items.
- As a trusted advisor to our customers you will provide solutions and outcomes at the time of service Perform other duties as assigned.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.
Requirements
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
- On call and after hours work required on occasion at customer need.
- What we look for Required 3 plus years' experience with fire alarm, access control, security intrusion, sound and communications systems Must be able to interpret blueprints, diagrams and specifications.
- Overnight travel may be required.
- Retain any licenses that are required by National, State and Local codes.
Nice to have
- For more than 140 years, Johnson Controls has delivered performance where it really matters.
- Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Responsible for contacting customer representative and ascertain equipment/systems problems.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
Skills
- Enhancing the Intelligence of Buildings Your buildings have a purpose.
- They are places for people to live or work.
- Facilities for learning or healing.
- Venues for entertainment and shopping.
- Sites for the specialized storage of tangible goods or mission-critical data.
- Your buildings have a huge variety of functions; they are central to your mission.
- Better for your people.
- Better for your bottom line.
- Better for the planet.
Compensation
- Preferred Technical training preferred NICET II preferred HIRING HOURLY RANGE: $23-$31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.
- The posted salary range reflects the target compensation for this role.
Company info
- At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since.
- Today, we offer the world's largest portfolio of building products, technologies, software, and services
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
Equal opportunity
- To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- If you are an individual with a disability and you require an accommodation during the
This listing is sourced directly from Jci's careers page and normalized into a canonical job model.