Rackspace Us Inc.
DC Ops Technician V - Weekend 1st shift
US-VA-IAD3
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Excellent Verbal and Non-Verbal Communication
- Finds issues and solutions ahead of need
- Rational decision making in high pressure situations
Responsibilities
- Utilize custom monitoring software and internal ticketing system to provide customer support
- Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server
- Execute and maintain meticulous 5S and housekeeping practices
Requirements
- Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required
- Demonstrate a strong understanding of the overall data center environment to include the relationship between electrical, HVAC and redundant infrastructure systems
- Must be able to work in the US on an unrestricted basis.
- High School Diploma or equivalent is required.
- 8-years' experience working in a data center environment.
- Able to build, repair or upgrade hardware components.
- Strong understanding of storage RAID configurations and requirements.
- Some knowledge of Data Center Engineering, Including three phase power, busway power distribution systems, and power and thermal capacity planning.
- Must be able to lift 50 lbs. overhead
Skills
- Troubleshoot complex operating system storage issues including file system, disk management and RAID technologies
Compensation
- Our compensation reflects the cost of labor across several geographic markets.
Company info
- direct manager)
- Internal Rackspace Personnel (daily:
- status of customer issues, configurations, objectives and tasks)
- External Customers/Vendors (varies:
- configuration planning and status communication)
- External Vendors (varies:
- supervision and oversight of work undertaken)
- Adhere to company security policies and procedures, including health and safety and local governing requirements as directed
This listing is sourced directly from Rackspace Us Inc.'s careers page and normalized into a canonical job model.