Thehartford

Client Service Executive - New York Territory

New York, NY

Sponsorship not specified$108k-$162kDetected 30 days ago

Customer SupportLeadershipPublic SpeakingUnderwritingProperty & Casualty

About the role

Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too.
Join our team as we help shape the future.
The Client Service Executive (CSE) is responsible for supporting profitable growth and retention of accounts.

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
Expertise in multiline claims with a minimum of 5 years of functional claim experience in one or more of these product lines: Workers' Compensation, Property, Auto or General Liability (or equivalent experience servicing large or VIP agencies / brokers).
This candidate will service the Northeast Region.
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (NY City, One Penn Plaza ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Resolves service issues promptly via engagement with various internal service providers.
Minimum of 10 years of Property and Casualty experience in Claims, Underwriting, Sales, or related role is preferred.
Excellent ability to present virtually and in person to senior leaders and internal and external audiences.
Advanced knowledge of analytical claim data review with demonstrated ability to consult and influence.
Solid leadership acumen with prior leadership experience preferred along with the ability to influence those in which there is no direct authority.
Strong conflict management skills and ability to navigate ambiguous situations.
Superior customer service skills (patience, empathy, active listening, service recovery, high degree of attentiveness and follow through.
A valid driver's license is required as a company car may be assigned

The listed annualized base pay range is primarily based on analysis of similar positions in the external market.
Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
The base pay is just one component of The Hartford's total compensation package for employees.
Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The annualized base pay range for this role is:
$108,000 - $162,000

Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

This listing is sourced directly from Thehartford's careers page and normalized into a canonical job model.