Benchling

Head of Enterprise Applications

San Francisco, CA · Senior · Contract

Sponsorship not specifiedDetected 35 days ago

SnowflakeRESTData EngineeringAgentic AICybersecuritySOC OperationsComplianceSalesforceCRMSalesNegotiationFinancial AnalysisAuditingVendor ManagementERPHRISZendeskResearchCommunicationFinancial ReportingInternal AuditNetSuite

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odds of building a lasting career here

37Risky

Cap-exempt (no lottery)0

Sponsors this role80

Entry-level history0

PERM / green-card track0

Lottery odds40

Fits your clock70

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About the role

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day.
But moving at the new speed of science requires better technology.
Benchling's mission is to unlock the power of biotechnology.

Responsibilities

Own the portfolio and the architecture.
Decide what we buy, build, consolidate, and retire, and back each call with cost and risk data.
Build practical AI into how the team works and into the platforms we run, in partnership with our AI and Data Engineering (AIDE) team.
Push requests upstream to the teams that own the process.
Build the documentation, guardrails, request patterns, and in-product help that let Finance, GTM, People, Legal, and CX teams solve their own problems safely, then measure the deflection.
Partner across the company. Work directly with Finance, RevOps, Sales, CX, People, and Legal leaders on the roadmap and on the process changes behind each system change. Prioritize openly, and explain the reasoning when the answer is no.
Benchling is scaling. You'll own a portfolio spanning Salesforce/CPQ, NetSuite, Workday, Certinia, Gainsight, Zendesk, Atlassian, Slack, Workato, and the rest of the SaaS estate that Benchling runs on.
Build audit-ready systems ahead of the requirement.
Design and operate IT general controls across the platforms that carry financial data, covering access provisioning and reviews, segregation of duties, change management, and evidence capture.
You'll partner with Finance, Internal Audit, and Trust and Compliance on control design and external audit readiness.

Requirements

10+ years in enterprise or business applications.
5+ years leading teams in a fast-paced startup environment.
A track record of measurable automation outcomes.
You can name the metric, the baseline, and where it stands now.
Practical experience applying AI to enterprise application work, with the judgment to tell a real value-add capability from a demo.
You've built internal self-service that reduced request volume, and you can explain how you got the business to adopt it.
You can explain a systems tradeoff to a savvy CFO and a process tradeoff to a sales team in the same week.
Prior industry knowledge isn't required.
You've built and led business applications functions before, and you're looking for a bigger canvas. Specifically:
5+ years leading teams in a fast-paced startup environment. You've managed managers and owned a budget.
Deep Salesforce experience, including quote-to-cash and CPQ/RevCloud in a company with real pricing and packaging complexity.
Hands-on familiarity with an integration platform such as Workato, MuleSoft, Boomi, or Tray, and a point of view on how to run an integration practice rather than a queue of one-off connections.
A track record of measurable automation outcomes. You can name the metric, the baseline, and where it stands now.
You've scaled systems controls through a company's move to public-company financial reporting. That means designing and operating SOX IT general controls across core financial systems, running access reviews and change management to an auditable standard, automating evidence collection, and working directly with internal and external auditors.
You've taken over programs mid-flight and stabilized them, including telling a senior sponsor that a committed date needs to move.
Strong vendor management: contract negotiation, renewal strategy, and portfolio rationalization with documented savings.
Clear written communication with non-technical audiences. You can explain a systems tradeoff to a savvy CFO and a process tradeoff to a sales team in the same week.
Curiosity about life science. Prior industry knowledge isn't required.

Nice to have

NetSuite, Certinia, or Workday ownership.
Research consistently shows that strong candidates, especially from underrepresented groups, skip roles when they don't match every line.
If most of this describes you, we'd like to hear from you.
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
You've owned a multi-platform SaaS portfolio at scale, spanning at least CRM, ERP, and HRIS, plus the integration layer between them.

Skills

When a breakthrough is delayed, the world waits.
Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps.
AI has the potential to change this, compressing decades of R&D work into years.
But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D.

Compensation

Controls should be a byproduct of how the team already works, not an annual scramble.

Benefits

You'll inherit a strong core: a manager running the run-the-business function, an integration architect, Salesforce delivery capacity, and a flexible contractor bench.

Company info

We are rebuilding biotech for the AI era.
HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration.
Enterprise Apps sets the target-state portfolio and the integration standards the rest of the company builds against.
The revenue and finance architecture is being rebuilt for the next stage of the company.
Quote-to-cash, pricing and packaging, and consumption billing are all in motion, alongside the systems controls that public-company financial reporting requires.
Benchling is already applying AI, wall-to-wall, to repeatable operational work across the company.
This role reports to the CIO/CISO as part of the Engineering organization, and is a peer to the leaders of Technology Operations and Support, Security Engineering, Security Operations, and Trust and Compliance.

Visa & Work Authorization

You've taken over programs mid-flight and stabilized them, including telling a senior sponsor that a committed date needs to move

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