Murgado Automotive Group

IT Helpdesk Technician

Chicago, IL

Sponsorship not specified$55k-$70kDetected 97 days ago

About the role

IT Helpdesk Technician About the Role Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department.
This role is critical to supporting our users at our Chicago locations in Illinois.
The Ideal Candidate You are an enthusiastic problem solver with a customer-first mindset.

Responsibilities

You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment.

Compensation

Key Responsibilities ∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system ∙ Provide remote support using RMM tools (e.g., ConnectWise Automate) ∙ Install, configure, and maintain desktop hardw

Company info

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Equal opportunity

equal opportunity employer.

Visa & Work Authorization

lor, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of prote

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