Florence Healthcare

Florence Healthcare

Field Engineer

Atlanta, GA

Sponsorship not specifiedDetected 56 days ago
JavaScriptTypeScriptPythonDistributed SystemsGitSQLSnowflakeAWSCloud PlatformsRESTOAuthData EngineeringComplianceCustomer SuccessPostmanHIPAAClinical TrialsClinical ResearchResearchCommunicationProblem SolvingGxP

About the role

  • What We Do: Florence software advances cures by helping the world's most important research sites do their best work.
  • By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams.
  • To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc.

Nice to have

  • Strong technical background (software engineering, solutions engineering, or similar)
  • 2+ years of experience in a technical, customer-facing or integration-focused role
  • Comfortable writing and debugging production code in JavaScript/TypeScript
  • Proficiency with REST APIs, web services, and debugging distributed systems
  • Hands-on experience with SQL and data modeling
  • experience with Snowflake or similar data warehouses
  • Familiarity with cloud environments (AWS preferred)
  • Strong problem-solving skills in ambiguous, real-world environments

Skills

  • Translate customer workflows and data requirements into scalable technical solutions
  • Troubleshoot complex issues across cloud infrastructure (AWS), integrations, and data flows
  • Ensure high-quality, secure, and compliant implementations (HIPAA, GxP, etc.)

Compensation

  • We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.

Company info

  • Florence software advances cures by helping the world's most important research sites do their best work.
  • Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry.
  • 5000 company five years in a row.
  • At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.
  • What You'll Bring to The Team:
  • We're looking for a highly technical, customer-oriented Field Engineer to help bring Florence's Trial Operations Platform to life across clinical research sites, sponsors, and CROs.
  • You'll operate at the intersection of product, engineering, and customer success-owning implementations, integrations, and data workflows that power real-world clinical operations.
  • Be a team player: contribute to our culture, bring creative solutions to industry challenges, and help build a world-changing company
  • Work directly with customers to deploy, configure, and optimize the Florence platform in real-world clinical environments
  • Own end-to-end integrations-from discovery and requirements gathering through deployment, training, and ongoing support
  • Design, build, and maintain middleware and integrations between Florence and external systems
  • Develop and troubleshoot API-based integrations, data pipelines, and system interoperability workflows
  • Build and maintain custom reporting solutions using Snowflake and SQL
  • Partner closely with product and engineering to debug issues, validate fixes, and inform roadmap decisions
  • Act as a trusted technical advisor to customers, guiding best practices and long-term success with Florence
  • An Ideal Candidate is/has:
  • Experience building or maintaining integrations and middleware between systems
  • Hands-on experience with SQL and data modeling; experience with Snowflake or similar data warehouses

This listing is sourced directly from Florence Healthcare's careers page and normalized into a canonical job model.