Florence Healthcare
Field Engineer
Atlanta, GA
Sponsorship not specifiedDetected 56 days ago
JavaScriptTypeScriptPythonDistributed SystemsGitSQLSnowflakeAWSCloud PlatformsRESTOAuthData EngineeringComplianceCustomer SuccessPostmanHIPAAClinical TrialsClinical ResearchResearchCommunicationProblem SolvingGxP
About the role
- What We Do: Florence software advances cures by helping the world's most important research sites do their best work.
- By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams.
- To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc.
Nice to have
- Strong technical background (software engineering, solutions engineering, or similar)
- 2+ years of experience in a technical, customer-facing or integration-focused role
- Comfortable writing and debugging production code in JavaScript/TypeScript
- Proficiency with REST APIs, web services, and debugging distributed systems
- Hands-on experience with SQL and data modeling
- experience with Snowflake or similar data warehouses
- Familiarity with cloud environments (AWS preferred)
- Strong problem-solving skills in ambiguous, real-world environments
Skills
- Translate customer workflows and data requirements into scalable technical solutions
- Troubleshoot complex issues across cloud infrastructure (AWS), integrations, and data flows
- Ensure high-quality, secure, and compliant implementations (HIPAA, GxP, etc.)
Compensation
- We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
Company info
- Florence software advances cures by helping the world's most important research sites do their best work.
- Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry.
- 5000 company five years in a row.
- At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.
- What You'll Bring to The Team:
- We're looking for a highly technical, customer-oriented Field Engineer to help bring Florence's Trial Operations Platform to life across clinical research sites, sponsors, and CROs.
- You'll operate at the intersection of product, engineering, and customer success-owning implementations, integrations, and data workflows that power real-world clinical operations.
- Be a team player: contribute to our culture, bring creative solutions to industry challenges, and help build a world-changing company
- Work directly with customers to deploy, configure, and optimize the Florence platform in real-world clinical environments
- Own end-to-end integrations-from discovery and requirements gathering through deployment, training, and ongoing support
- Design, build, and maintain middleware and integrations between Florence and external systems
- Develop and troubleshoot API-based integrations, data pipelines, and system interoperability workflows
- Build and maintain custom reporting solutions using Snowflake and SQL
- Partner closely with product and engineering to debug issues, validate fixes, and inform roadmap decisions
- Act as a trusted technical advisor to customers, guiding best practices and long-term success with Florence
- An Ideal Candidate is/has:
- Experience building or maintaining integrations and middleware between systems
- Hands-on experience with SQL and data modeling; experience with Snowflake or similar data warehouses
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This listing is sourced directly from Florence Healthcare's careers page and normalized into a canonical job model.