Customcomputerspecialists

Customcomputerspecialists

System/Network Technician

Bronx, NY

Sponsorship not specified$45k-$53kDetected 25 days ago
Customer SupportCiscoResearchCommunicationTime ManagementOrganizational SkillsMicrosoft OfficeCompTIA

About the role

  • CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.
  • Expressed simply in our tagline - Right People, Right Results, Right Careers!
  • It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession.

Responsibilities

  • Conduct wired network surveys and document workstation environments across campus
  • Support migration of desktops, laptops, and network-connected devices
  • Perform wireless surveys and assist with wireless connectivity troubleshooting
  • Provide post-migration technical support to staff and administrators
  • Diagnose, document, and resolve hardware, software, and network-related issues
  • Monitor, manage, and update tickets within the ticketing system
  • Provide in-person deskside support for hardware and software issues
  • Support Microsoft Office applications in both Windows and Mac environments
  • Build positive relationships with end users while delivering white-glove support
  • Maintain professionalism when supporting frustrated or escalated users

Requirements

  • Strong troubleshooting experience with desktops, laptops, and network-connected devices
  • Experience troubleshooting wired and wireless network issues
  • Ability to work independently and remain active throughout campus environments
  • Proficiency with Microsoft Office Suite in both Windows and Mac environments
  • The ideal candidate is technically strong, highly organized, and comfortable working directly with end users in fast-paced and highly visible environments.

Nice to have

  • CompTIA Network+ Certification
  • CCNA Certification
  • Competitive salaries
  • 401K with employer match
  • Technical certification gift card rewards program
  • Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success!
  • Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.

Compensation

  • $45,000-$53,000

Benefits

  • Medical and dental plans
  • Company paid vision and short and long term disability plans
  • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
  • Tuition reimbursement
  • Company paid life Insurance
  • Paid holidays and vacation
  • We are seeking a hands-on and customer-focused Network Support Technician to support a large-scale workstation and network initiatives within a medical college and research institution environment.
  • Onsite fitness center (or gym membership reimbursement for client or satellite based employees)

Company info

  • We are a growing IT company; a great place to start and grow your career!
  • Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work.

Equal opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
  • To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.

This listing is sourced directly from Customcomputerspecialists's careers page and normalized into a canonical job model.