Customcomputerspecialists
System/Network Technician
Bronx, NY
Sponsorship not specified$45k-$53kDetected 25 days ago
Customer SupportCiscoResearchCommunicationTime ManagementOrganizational SkillsMicrosoft OfficeCompTIA
About the role
- CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.
- Expressed simply in our tagline - Right People, Right Results, Right Careers!
- It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession.
Responsibilities
- Conduct wired network surveys and document workstation environments across campus
- Support migration of desktops, laptops, and network-connected devices
- Perform wireless surveys and assist with wireless connectivity troubleshooting
- Provide post-migration technical support to staff and administrators
- Diagnose, document, and resolve hardware, software, and network-related issues
- Monitor, manage, and update tickets within the ticketing system
- Provide in-person deskside support for hardware and software issues
- Support Microsoft Office applications in both Windows and Mac environments
- Build positive relationships with end users while delivering white-glove support
- Maintain professionalism when supporting frustrated or escalated users
Requirements
- Strong troubleshooting experience with desktops, laptops, and network-connected devices
- Experience troubleshooting wired and wireless network issues
- Ability to work independently and remain active throughout campus environments
- Proficiency with Microsoft Office Suite in both Windows and Mac environments
- The ideal candidate is technically strong, highly organized, and comfortable working directly with end users in fast-paced and highly visible environments.
Nice to have
- CompTIA Network+ Certification
- CCNA Certification
- Competitive salaries
- 401K with employer match
- Technical certification gift card rewards program
- Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success!
- Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.
Compensation
- $45,000-$53,000
Benefits
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- Tuition reimbursement
- Company paid life Insurance
- Paid holidays and vacation
- We are seeking a hands-on and customer-focused Network Support Technician to support a large-scale workstation and network initiatives within a medical college and research institution environment.
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company info
- We are a growing IT company; a great place to start and grow your career!
- Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
- To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.
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