Socure
Senior Business Systems Engineer – Product & Engineering Platforms
Remote - USA · Senior
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About the role
- You will work closely with Product, Engineering, Technical Program Management, Finance, and IT teams to translate business processes into scalable system configurations, integrations, workflows, and reporting capabilities.
- The successful candidate will help Socure operate and improve its current toolset while also evaluating whether those tools continue to meet the company's needs as the organization evolves.
- This is a hands-on engineering and systems ownership role.
Responsibilities
- Manage platform configuration, administration, upgrades, permissions, security, integrations, data quality, and ongoing maintenance.
- Design and maintain scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures.
- Maintain documentation covering platform architecture, integrations, workflows, ownership, and support procedures.
- Translate business requirements into practical system designs and configurations.
- Facilitate working sessions to identify process gaps, define requirements, and drive alignment on standardized ways of working.
- Lead the implementation of new product, engineering, portfolio, and work-management capabilities.
- Build and maintain integrations between platforms such as Jira, Aha!, Confluence, GitHub or GitLab, Slack, Workday, financial systems, BI tools, and other enterprise applications.
Requirements
- 7+ years of experience in business systems engineering, enterprise applications, IT applications, platform administration, or a related role.
- Experience supporting product management, engineering delivery, portfolio management, or enterprise work-management platforms.
- Experience configuring workflows, schemas, fields, permissions, automations, dashboards, and reporting.
- Strong understanding of product development and software delivery processes, including roadmaps, initiatives, epics, sprints, releases, dependencies, and capacity planning.
- Experience gathering requirements and translating complex business processes into scalable technical solutions.
- Experience with APIs, webhooks, integrations, data migration, and enterprise application architecture.
- Ability to work effectively with Product Managers, Engineering Managers, TPMs, Finance, IT, and executive stakeholders.
- Although experience with Aha! is highly valuable, this role is intentionally broader than any single platform.
- Strong hands-on experience implementing and administering Jira and related Atlassian products.
- Demonstrated ability to manage platforms through their full lifecycle, including implementation, maintenance, upgrades, governance, support, and retirement.
- Strong project or program management capability, including planning, stakeholder coordination, risk management, and change management.
- Strong analytical, troubleshooting, documentation, and communication skills.
- A bias toward standardization, maintainability, and simple solutions over unnecessary customization.
Nice to have
- Hands-on experience with Aha!
- Experience with tools such as Jira Align, Productboard, Craft, Planview, Asana, Monday.com http://Monday.com, Smartsheet, or equivalent platforms.
- Atlassian certifications or advanced Jira administration experience.
- Experience integrating Jira with GitHub, GitLab, Slack, Confluence, BI tools, or product management platforms.
- Experience in a SaaS, fintech, identity, risk, fraud, or regulated technology environment.
- Familiarity with Agile, Scrum, Kanban, product operating models, and scaled planning practices.
- Experience supporting software capitalization, engineering capacity planning, or portfolio-level reporting.
- Experience evaluating and replacing enterprise platforms.
Skills
- Socure is an equal opportunity employer that values diversity in all its forms within our company.
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.