Mercury Insurance Services, LLC

Claims Specialist II

Remote, UNAVAILABLE, US · Mid

Sponsorship not specified$44k-$78kDetected 1 day ago

Customer SupportCAMAR/VRCommunicationCollaborationClaims Management

About the role

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!
Training consists of 8 weeks of paid training.
Monday through Friday from 8:00am-4:45pm PST.

Team Collaboration: Collaborate with a team to address the needs of shared customers when necessary.

Must be able to maintain a sedentary position for extended periods.
Must be able to operate and type on a computer, laptop, and/or other Company-issued electronic device for extended periods of time.
Must be able to access and operate Company computer system, including preparing documents, entering data into computer system, and reading documents from a computer database or email system.Occasionally (Up to 33%):
Must be able to bend, stoop, reach, climb, and/or stand to access files, documents, and other equipment.
Must be able to grasp, open, and close drawers, filing cabinets, and other equipment.
Must be able to communicate (electronically and telephonically) with team members, customers, and external parties.

USD $44,466.00 - USD $77,881.00 /Yr.
We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Customer Interaction and Claims Process Management: Review and explain coverage details and the claims process to customers.
Bodily Injury Claims Management: Analyze medical records to evaluate, negotiate, and settle moderate bodily injury claims with legal counsel for represented claimants and unrepresented parties.
Perks and Benefits At Mercury, we seek a better way to serve our customers, own every interaction, do the right thing in every situation, and move quickly to deliver exceptional results.

https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer.
Join our team and make an impact today!
We offer many great benefits, including:
Pay Range USD $44,466.00 - USD $77,881.00 /Yr.
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years.
We are one team with a common goal to help others.
Everyone needs insurance and we can't imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen.
We embrace the strengths and values of each team member.
We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it.
Learn more about us here: https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer.

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