Regent Surgical
Akron General - Business Office Specialist
Akron, OH
Sponsorship not specifiedDetected 1 hour ago
StatisticsComplianceProject ManagementHIPAAEHR/EMRICD-10Communication
About the role
- Under the direction of the Business Office Manager, or Center Administrator, the Business Office Specialist (BOS) can assume responsibility for multiple business office functions based on the needs of the Center.
- The functions may include any combination of insurance verification, front desk coordination, surgery scheduling, medical records coordination, collection of financial responsibilities, and administrative assistance.
- This role requires strong communication with patients, internal colleagues, and physician's offices, attention to detail, and knowledge of healthcare insurance plans, billing procedures, and other primary functions associated with a medical practice.
Responsibilities
- Maintain daily visitor log.
- Provide welcome packets, and check-in patients including collecting and scanning of documents, verify, and input patient data.
- Maintain waiting area and the front desk area in a neat and orderly manner.
- Resolve scheduling conflicts as they occur and manage late bookings as they occur.
Skills
- Answer and triage phone calls, greet and speak with patients and family members in a friendly and compassionate manner.
- Assist in monitoring the main entrance and serve as a point of contact for all visitors at the Center.
- Manage incoming and outgoing mail and faxes.
- Compose emails and other correspondence.
- Schedule meetings, manage calendars, coordinate meetings and events.
- Book flights, hotels, and transportation for employees.
- Assist with project management tasks such as tracking deadlines and facilitating communication.
- Perform other duties as assigned.
Benefits
- About Regent Surgical Health Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians.
- Appropriately record information in patient's medical record including the download of information from EHR/paper chart to EMR.
- Understand and apply ICD-10, CPT, and HCPCS codes when verifying coverage.
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This listing is sourced directly from Regent Surgical's careers page and normalized into a canonical job model.