TDS Global Solutions
Customer Experience (CX) Customer Success & Support Professionals
United States
Sponsorship not specifiedDetected 12 days ago
SalesforceCRMAccount ManagementCustomer SuccessCustomer SupportZendeskLeadershipCommunicationCollaborationProblem SolvingPublic Speaking
About the role
- After you submit your application: Our recruiting team will review your experience against current and upcoming client engagements.
- Qualified candidates may be invited to participate in an introductory conversation to discuss their background, achievements, and career interests.
- Your profile will be retained for consideration as new opportunities become available.
Responsibilities
- Our clients trust us to identify exceptional Customer Success and Customer Support professionals who help deliver outstanding customer experiences, strengthen client relationships, and drive operational excellence.
- Whether you're an experienced Customer Success Manager, Account Manager, Customer Support Leader, Client Services Manager, Service Delivery Leader, Director, Vice President, or Executive-level, we'd welcome the opportunity to learn more about your experience and career goals.
- build long-term relationships with exceptional Customer Success and Customer Support professionals and connect them with organizations where they can make a meaningful impact.
Requirements
- Strong understanding of customer experience principles, operational performance, and customer satisfaction metrics.
- Experience collaborating with cross-functional teams to improve customer outcomes and business performance.
Nice to have
- Experience supporting enterprise or global Customer Experience organizations.
- Experience leading customer-facing teams within multi-site or global delivery environments.
- Experience with customer experience platforms, CRM systems, or contact center technologies.
- Experience presenting business reviews, performance metrics, or strategic recommendations to executive leadership.
Company info
- At TDS Global Solutions, we partner with some of the most respected Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations across the United States and around the world.
- We are actively supporting multiple client engagements while continuously building relationships with experienced Customer Success and Customer Support professionals for current and upcoming opportunities.
Visa & Work Authorization
- Authorized to work in the United States
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This listing is sourced directly from TDS Global Solutions's careers page and normalized into a canonical job model.