TDS Global Solutions

TDS Global Solutions

Customer Experience (CX) Customer Success & Support Professionals

United States

Sponsorship not specifiedDetected 12 days ago
SalesforceCRMAccount ManagementCustomer SuccessCustomer SupportZendeskLeadershipCommunicationCollaborationProblem SolvingPublic Speaking

About the role

  • After you submit your application: Our recruiting team will review your experience against current and upcoming client engagements.
  • Qualified candidates may be invited to participate in an introductory conversation to discuss their background, achievements, and career interests.
  • Your profile will be retained for consideration as new opportunities become available.

Responsibilities

  • Our clients trust us to identify exceptional Customer Success and Customer Support professionals who help deliver outstanding customer experiences, strengthen client relationships, and drive operational excellence.
  • Whether you're an experienced Customer Success Manager, Account Manager, Customer Support Leader, Client Services Manager, Service Delivery Leader, Director, Vice President, or Executive-level, we'd welcome the opportunity to learn more about your experience and career goals.
  • build long-term relationships with exceptional Customer Success and Customer Support professionals and connect them with organizations where they can make a meaningful impact.

Requirements

  • Strong understanding of customer experience principles, operational performance, and customer satisfaction metrics.
  • Experience collaborating with cross-functional teams to improve customer outcomes and business performance.

Nice to have

  • Experience supporting enterprise or global Customer Experience organizations.
  • Experience leading customer-facing teams within multi-site or global delivery environments.
  • Experience with customer experience platforms, CRM systems, or contact center technologies.
  • Experience presenting business reviews, performance metrics, or strategic recommendations to executive leadership.

Company info

  • At TDS Global Solutions, we partner with some of the most respected Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations across the United States and around the world.
  • We are actively supporting multiple client engagements while continuously building relationships with experienced Customer Success and Customer Support professionals for current and upcoming opportunities.

Visa & Work Authorization

  • Authorized to work in the United States

This listing is sourced directly from TDS Global Solutions's careers page and normalized into a canonical job model.